[Mailman-Users] Mailman Issues and How to debug?

[Srinivas B.]

Hi Mark

There is only one server running in Amazon AWS hosting the sites and
mailman. There was another server in "stopped" state which I now terminated.

1: When I checked originally there were no "held" messages under data
folder. As of this writing now, I see few there. One held message for one
of the lists, but it is ZERO byte file. The others are for another list and
I can see the contents for each of them. I may have to wait till tomorrow
morning to see what I get from mailman as the reminder(s) now.

2: Yes, I had received these messages a couple of days in a row and I
couldn't find anything pending when I went to admin UI.

Checked for request.pck, and all I can see were one per list and no dupes

# sudo find / -name request.pck | sort
/home/.mailman/mailman/lists/mailman/request.pck
/var/lib/mailman/lists/exgcm/request.pck
/var/lib/mailman/lists/gclist/request.pck
/var/lib/mailman/lists/genlist/request.pck
/var/lib/mailman/lists/hmec-l/request.pck
/var/lib/mailman/lists/mailman/request.pck
/var/lib/mailman/lists/mem/request.pck
/var/lib/mailman/lists/news-l/request.pck
/var/lib/mailman/lists/njlist/request.pck
/var/lib/mailman/lists/nylist/request.pck
/var/lib/mailman/lists/rlist/request.pck
/var/lib/mailman/lists/slist/request.pck
/var/lib/mailman/lists/vhpa-boston/request.pck
/var/lib/mailman/lists/whc-so-dev/request.pck
/var/lib/mailman/lists/whc-so-pmo/request.pck
/var/lib/mailman/lists/whc-so-sba/request.pck

I will check again tomorrow and see how many reminder messages will I get
from the mailman. Thank you.

-Srinivas



On Wed, Jan 22, 2014 at 7:32 PM, Mark Sapiro <mark at msapiro.net> wrote:

> On 01/22/2014 06:33 PM, Srinivas B. wrote:
> > Hi Mark
> >
> > Thanks for the FAQ link. Checked the mail-headers and confirmed the mail
> > is actually originating from our production server and no where else. We
> > use DKIM/SPF and I could see them in the mail-headers - so it isn't a
> > test-server or anything that is left behind somewhere. Checked the
> > crontab and I can only see one entry there for mailman. There is no
> > other cron try there. Checked for multiple installations of mailman but
> > all I can see is one.
>
>
> And are you sure that the admindb URL you follow is actually going to
> the same server?
>
> Please confirm my understanding that:
>
> 1) there are no heldmsg files in Mailman's data directory.
>
> 2) You receive a daily "n LISTNAME moderator request(s) waiting" email,
> but when you go to the admindb page, there are no requests there.
>
> The admindb CGI uses the same list methods that the checkdbs cron uses
> to find the requests so the only way they can report different results
> is if they are looking at different lists/LISTNAME/request.pck files
> which would imply running from different Mailman instances.
>
> Try
>
> sudo find / -name request.pck
>
> or, if your locate database is current,
>
> locate request.pck
>
> to see if there is more than one LISTNAME/request.pck on the server.
>
> You can also use the script at
> <http://www.msapiro.net/scripts/list_requests> to look at a request.pck,
> but it will only look at those in the Mailman installation whose bin/
> directory it runs from.
>
> --
> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan
>