[Mailman-Users] Diagnosing command failures
pshute at nuw.org.au
Thu Jan 22 05:13:41 CET 2015
Gary Merrill wrote:
> Now you might argue that Mailman was never intended to be
> deployed in such a lame support environment. That is almost
It sounds like a fairly typical mailman support environment.
> certainly true. But it's ALMOST good enough to stand on its
> own feet in this environment, and I think that a number of
> subscribers to Webhostingpad make use of it. It's been
> working very reliably and well with this one exception --
> which is certainly the problem of this single user. Since
> Mailman doesn't log failures and doesn't return specific
> enough diagnostics to tell exactly what's going on, I'll have
> to deal with it a more direct and personal way. I think the
> best thing to do would be to get one of his buddies to sit
> down with him and show him how to do it and what his problem is.
A lot of people use the cPanel version and can't do anything complicated for support. Even though this particular case is about trying to help a difficult user to do something that's normally straightforward that's probably pointless anyway, I hope v3 at least gives cPanel users access to more diagnostics than v2 does.
More information about the Mailman-Users