[Mailman-Users] Admin Approval Emails Not Sent

Mark Sapiro mark at msapiro.net
Fri Sep 11 02:06:00 CEST 2015


On 09/10/2015 08:17 AM, DT wrote:
> 
> Test emails to -owner work internally from postfix and when sent externally
> from gmail.


OK.


> Here's a link to all the log file snippets from the time of the subscribe
> request:
> https://gist.github.com/dmofot/c367151ba262f476c2c6
> 
> Any ideas where to start troubleshooting this issue?


There are things missing, perhaps because they didn't happen or because
you didn't include them. Here's what I see and what I expect.


Your smtp log:
Sep 09 14:41:45 2015 (7788) <mailman.0.1441824103.9593.wort at wort.org>
smtp to wort for 1 recips, completed in 0.052 seconds

This is the notice being sent to wort-owner. There should be a
subsequent entry with the same message-id for 'n' recips where n is the
total number of owners and moderators. That is the delivery of the
message from wort-owner to the owners and moderators.

log :: mail.log

...
Sep  9 14:41:45 davidtodd postfix/pickup[9566]: 79FF9C0727: uid=1001
from=<wort-bounces at wort.org>
Sep  9 14:41:45 davidtodd postfix/cleanup[9597]: 79FF9C0727:
message-id=<mailman.0.1441824103.9593.wort at wort.org>
Sep  9 14:41:45 davidtodd opendkim[1226]: 79FF9C0727: no signing table
match for 'wort-owner at wort.org'
Sep  9 14:41:45 davidtodd opendkim[1226]: 79FF9C0727: no signature data
Sep  9 14:41:45 davidtodd postfix/qmgr[8528]: 79FF9C0727:
from=<wort-bounces at wort.org>, size=1492, nrcpt=1 (queue active)
Sep  9 14:41:51 davidtodd postfix/smtp[9602]: 79FF9C0727:
to=<wort-owner at wort.org>,
relay=mailroom5.hostrocket.com[66.147.229.200]:25, delay=6.2,
delays=0.02/0.01/5.4/0.73, dsn=2.0.0, status=sent (250 OK
id=1ZZkJb-0003U2-Lm)
Sep  9 14:41:51 davidtodd postfix/qmgr[8528]: 79FF9C0727: removed


The above is the delivery of the message to wort-owner. It should be
delivered to a pipe "|/var/lib/mailman/mail/mailman wort owner" to get
to mailman, not relayed to mailroom5.hostrocket.com. This may explain
the issue, but then how does mail simply sent to wort-owner work?


log :: error


You apparently have enabled smtplib debugging as in the FAQ at
<http://wiki.list.org/x/4030716>, but this tells us nothing new that we
don't already see in the smtp and mail.log logs.


log :: syslog

And likewise syslog

Bottom line - If you are showing everything, the notice to wort-owner is
being relayed to mailroom5.hostrocket.com and never gets to Mailman for
delivery to the actual owner and moderator addresses.

-- 
Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan


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