[Mailman-Users] subscribers being unsubscribed at wrong time based on bounce settings.

Christopher Adams adamsca at gmail.com
Thu Dec 1 12:13:48 EST 2016


Sorry if my reply doesn't follow the standards for reply, but gmail is not
quoting messages as it usually does.

-----------------------
I tracked one of the disabled addresses that was unsubscribed. It is the
same for all that were unsubscribed.

bounce.log-20161101:Oct 31 16:16:36 2016 (32252) oebbmembers:
recipient at wherever.com current bounce score: 2.0
bounce.log-20161107:Nov 06 15:21:38 2016 (24109) oebbmembers:
recipient at wherever.com current bounce score: 3.0
bounce.log-20161107:Nov 06 15:21:38 2016 (24109) oebbmembers:
recipient at wherever.com disabling due to bounce score 3.0 >= 3.0
bounce.log-20161112:Nov 11 15:56:41 2016 (11544) oebbmembers:
recipient at wherever.com residual bounce received
bounce.log-20161117:Nov 17 09:04:35 2016 (58403) Notifying disabled member
recipient at wherever.com for list: oebbmembers
bounce.log-20161123:Nov 22 10:11:14 2016 (60465) oebbmembers:
recipient at wherever.com residual bounce received
bounce.log-20161125:Nov 24 09:16:14 2016 (35874) Notifying disabled member
recipient at wherever.com for list: oebbmembers
bounce.log-20161125:Nov 24 09:16:14 2016 (35874) oebbmembers:
recipient at wherever.com deleted after exhausting notices



The cron/disabled ran every day during November at 9.

I think all of the unsubscribes were because of being disabled due to
bounce settings. The "valid" addresses were also disabled and unsubscribed,
but that is aside from this and something that the customer needs to deal
with.

I learned something new - disabled and unsubscribed addresses receive a
message regardless of the other list settings for receiving messages when
unsubscribed. Thanks.

I am not sure if the bounce settings for the list were changed after 11/1.
I don't suppose that logs reflect this. I will take it up with the
customer. This seems to be the lone remaining question.

Thank you for the information, Mark.


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