[Mailman-Users] pending status in mailman subscribe log file

[Dave Stevens]

On Sat, 10 Dec 2016 12:19:09 -0800
Mark Sapiro <mark at msapiro.net> wrote:

> On 12/10/2016 11:30 AM, Dave Stevens wrote:
> > in a new setup I have a problem with the would-be subscriber
> > sending to list-request and the /var/log/mailman/subscribe file
> > shows the request at an appropriate place with the correct info and
> > status "pending"  
> 
> 
> A confirmation request email was sent and Mailman is waiting for the
> user's confirmation.
> 
> 
> > The user has not received a verification email. Where should I look
> > to see what has happened? I've checked the mailman administration
> > page for that list and see no pending admin tasks. Mailman 2.1.16
> > on a ubuntu 14.04 system.  
> 
> 
> Look in the system's mail log for the disposition of the confirmation
> request (very close in time to the subscribe log message). Most
> likely, it will have been sent and accepted by the MX for the user's
> domain.
> 
> If so, the user should look in the her spam folder.
> 
> Other possibilities are the user's ISP silently discarded or rejected
> the message after accepting it. In the latter case there should be a
> DSN logged in your mail log and possibly something in Mailman's
> bounce log.
> 
> All this assumes nothing seriously wrong happened in Mailman, but if
> it did, there should be something in Mailman's error log.
> 

very good, I'll check those places. Thanks a lot!

d


-- 
Reporter to Mahatma Ghandi after his tour of east London
"What do you think of western civilization, Mr. Ghandi?"
Ghandi - "I think it would be an excellent idea!"