[Mailman-Users] Our list serv host is threatening to shut us down for spam abuse

Richard Shetron guest2 at sgeinc.com
Sat Jun 18 09:15:40 EDT 2016

I had a customer with that problem.  We ended up using individual emails 
and adding the email address to the footer.  I don't remember the field, 
something user or user- something.  I had a program to scan those 
reports for the tag and provide the list of addresses to the list 
manager.  I think I ran it out of cron daily to scan the Maildir where 
those bounces/complaints ended up.

I had the list manager for those lists change to individual emails so 
that the email address could be added to the footer/signature as AOL and 
others seemed to never strip that part off.  AOL redacted the headers 
making them useless for determining the address to remove.

On 6/17/2016 4:21 PM, Andrew Hodgson wrote:
> Hi,
> I would work with the provider in this situation.  In my case I run several lists which are all opt-in, but people click on the report as spam button in Yahoo and AOL, causing issues.  I have an agreement with the hosting provider who run the network that if they get any complaints from AOL or Hotmail that come through this route, that they forward them onto me and I unsubscribe them from the list.  With AOL it is difficult as they remove the original email address who is complaining, Hotmail is OK and now Yahoo reports get sent to me directly.
> I send the list traffic through specific servers so that it doesn't affect anything else.
> Andrew.
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