[Mailman-Users] "Bounce action notification" emails for subscribes/unsubscribes

[Mark Sapiro]

On 08/30/2017 03:45 AM, Terry . wrote:
> 
> Below is the whole thing including headers and unsubscribe email attachment.
> 
> BTW, does this list allow me to attach files?  Might do that next time.


You can attach files, but only plain text (MIME types text/plain and
text/x-diff) will make it to the list.


> I've obfuscated some parts with "XXX".  Here it is.  See more comments below the email.
> 
> 
> Return-Path: <mailman-bounces at serverXXX.webhostingbuzz.com>
> Delivered-To: terry at XXX.net
> Received: from serverXXX.webhostingbuzz.com
>         by serverXXX.webhostingbuzz.com with LMTP id gHWCD8eMplm6SwAA9jRSrA
>         for <terry at XXX.net>; Wed, 30 Aug 2017 05:00:39 -0500
> Return-path: <mailman-bounces at serverXXX.webhostingbuzz.com>
> Envelope-to: terry at XXX.net
> Delivery-date: Wed, 30 Aug 2017 05:00:39 -0500
> Received: from [127.0.0.1] (port=58524 helo=serverXXX.webhostingbuzz.com)
>         by serverXXX.webhostingbuzz.com with esmtp (Exim 4.89)
>         (envelope-from <mailman-bounces at serverXXX.webhostingbuzz.com>)
>         id 1dmznb-00069e-4b
>         for terry at XXX.net; Wed, 30 Aug 2017 05:00:39 -0500
> Received: from [127.0.0.1] (port=58490 helo=serverXXX.webhostingbuzz.com)
>  by serverXXX.webhostingbuzz.com with esmtp (Exim 4.89)
>  (envelope-from <all-bounces at riveXXX.org.nz>)
>  id 1dmznZ-000681-Me
>  for all-owner at riveXXX.org.nz; Wed, 30 Aug 2017 05:00:37 -0500
> Subject: Bounce action notification
> From: mailman at riveXXX.org.nz
> To: all-owner at riveXXX.org.nz
> MIME-Version: 1.0
> Content-Type: multipart/mixed; boundary="===============4320979077890092118=="
> Message-ID: <mailman.4.1504087236.1346.all_riveXXX.org.nz at riveXXX.org.nz>
> Date: Wed, 30 Aug 2017 05:00:36 -0500
> Precedence: list
> X-BeenThere: all at riveXXX.org.nz
> X-Mailman-Version: 2.1.23
> List-Id: RLC All <all.riveXXX.org.nz>
> X-List-Administrivia: yes
> Errors-To: mailman-bounces at serverXXX.webhostingbuzz.com
> Sender: "ALL" <mailman-bounces at serverXXX.webhostingbuzz.com>
> 
> --===============4320979077890092118==
> Content-Type: text/plain; charset="us-ascii"
> MIME-Version: 1.0
> Content-Transfer-Encoding: 7bit
> 
> This is a Mailman mailing list bounce action notice:
> 
>     List:       ALL
>     Member:     terry at XXX.net
>     Action:     Subscription bounce score incremented.
>     Reason:     Excessive or fatal bounces.
> 
> 
> 
> The triggering bounce notice is attached below.
> 
> Questions? Contact the Mailman site administrator at
> mailman at riveXXX.org.nz.
> 
> --===============4320979077890092118==
> Content-Type: message/rfc822
> MIME-Version: 1.0
> 
> MIME-Version: 1.0
> Content-Type: text/plain; charset="us-ascii"
> Content-Transfer-Encoding: 7bit
> Subject: ALL unsubscribe notification
> From: mailman-bounces at riveXXX.org.nz
> To: all-owner at riveXXX.org.nz
> Precedence: list
> Message-ID: <mailman.0.1504087235.23494.all_riveXXX.org.nz at riveXXX.org.nz>
> Date: Wed, 30 Aug 2017 05:00:35 -0500
> X-BeenThere: all at riveXXX.org.nz
> X-Mailman-Version: 2.1.23
> List-Id: RLC All <all.riveXXX.org.nz>
> X-List-Administrivia: yes
> Errors-To: mailman-bounces at riveXXX.org.nz
> Sender: "ALL" <mailman-bounces at riveXXX.org.nz>
> 
> XXX at XXXtraining.co.nz has been removed from ALL.
> 
> 
> --===============4320979077890092118==--
> 
> 
> That's the end of it.
> 
> 
> In this case my email address is both the owner and an UNmoderated member of the list, but I get the same problem when the owner address is not a member of the list at all.


This is very strange. First of all, the "Bounce action notification"
notice about

>     Member:     terry at XXX.net
>     Action:     Subscription bounce score incremented.

should only occur when terry at XXX.net is a member of the list; never when
it's not.

Also, the notice you post has only two MIME parts; the text/plain notice
and the message/rfc822 message that bounced part. This latter part
should normally be the DSN (Delivery Status Notification), not the
message that bounced. Thus, it appears that this message is somehow
being processed as a bounce instead of being sent to the owner.

I would like to see all of the MTA (Exim) log messages relating to the
messages with Message-IDs
<mailman.0.1504087235.23494.all_riveXXX.org.nz at riveXXX.org.nz> and
<mailman.4.1504087236.1346.all_riveXXX.org.nz at riveXXX.org.nz>.

Also, Mailman's bounce, smtp and smtp-failure log messages from around
Wed, 30 Aug 2017 04:45 to 05:01 may help.

Although, this appears to be cPanel, so you may not have access to these
things - see  <https://wiki.list.org/x/4030641>.


> If I click my email address link from the Membership List page, it says this near the top, in case it is relevant:
> 
> 
> "We have received some recent bounces from your address. Your current bounce score is 2.0 out of a maximum of 20.0. Please double check that your subscribed address is correct and that there are no problems with delivery to this address. Your bounce score will be automatically reset if the problems are corrected soon."


That's normal.


-- 
Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan