[Mailman-Users] User's message discarded by SpamDetect

[Jim Dory]

Found the problem in one of the filters. Problem solved, thanks!

On Thu, Mar 1, 2018 at 11:29 AM, Jim Dory <james at dorydesign.com> wrote:

> Thanks Mark,
>
> I changed the header filter rules to Hold to see if that helps in locating
> the problem. The DMARC thing was listed as Accept. Known spammers had a
> reject expression with somedomain.edu that I deleted in case it was
> causing the issue with the alaska.edu. We'll see, I've asked her to try
> resending again.   thx, Jim
>
> On Thu, Mar 1, 2018 at 11:08 AM, Mark Sapiro <mark at msapiro.net> wrote:
>
>> On 03/01/2018 11:41 AM, Jim Dory wrote:
>> > Our local campus from Univ. of Alaska Fairbanks has set up an (I
>> believe)
>> > alias email account on the alaska.edu domain. Their system uses
>> gmail.com'
>> > business account to handle email. When the user tries to send to our
>> list,
>> > it gets blocked with no bounce. From the
>> > /usr/local/cpanel/3rdparty/mailman/logs/vette file:
>> >
>> > Mar 01 17:34:48 2018 (11087) Message discarded, msgid: <
>> > CACxqi6wTfXca-AAjNp5MUsCb4wKLfJwGgkb4K2t+hxi6_8LWog at mail.gmail.com>'
>> >        list: Nome-announce,
>> >        handler: SpamDetect
>>
>>
>> There are a few possibilities.
>>
>> She is posting from a domain with a DMARC policy of reject or quarantine
>> and the list's dmarc_moderation_action is Discard.
>>
>> You have configured a list of tuples of the form (header, regexp) in
>> KNOWN_SPAMMERS in mm_cfg.py and some header in her message matches a
>> corresponding KNOWN_SPAMMERS regexp.
>>
>> You have configured header_filter_rules and a rule with action Discard
>> matches this message.
>>
>> None of these honor the forward_auto_discards setting.
>>
>> --
>> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
>> San Francisco Bay Area, California    better use your sense - B. Dylan
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>
>