[Mailman-Users] Roadrunner/TWC blocking Emails

Richard Shetron guest2 at sgeinc.com
Sun Jul 7 13:57:43 EDT 2019

I'll agree and they don't always pay attention to their users.  I have 
road runner internet but separate email.

On 7/7/2019 1:59 AM, Stephen J. Turnbull wrote:
> Hi Jayson,
> Roadrunner has been problematic in this way for decades.  They don't
> explain, they don't provide policy information or contact addresses,
> and their staff have frequently been snotty about DoS'ing their own
> customers.
> You may have already seen this thread on the Spectrum forums.  I think
> that help requests from RR users will be most likely to get them to
> take action.  This suggests that there are channels available to
> customers (apparently not very well publicized to RR users either!)
> https://forums.timewarnercable.com/t5/Email/Listserve-messages-sent-to-my-RoadRunner-account-are-blocked/td-p/155952
>   >     ----- Transcript of session follows -----
>   > ... while talking to dnvrco-cmedge01.email.rr.com.:
>   > <<< 554 dnvrco-cmimta17 esmtp ESMTP server not available AUP#I-1000
>   > Various attempts at Googling this error have lead me to believe that my
>   > IP may have been blacklisted by RR/TWC for some reason.
> Seems logical.  554 is an administrative denial, not a server issue,
> and AUP is likely to abbreviate "Acceptable Use Policy".  As you say,
> if you don't get to HELO it's an IP-based or reverse-DNS-based policy
> of some kind.
>   > Does anyone here know of an up-to-date link where I can find out if my
>   > IP is blacklisted by them, submit a removal request, etc?
> The only thing I can suggest is mail to postmaster.  (I seem to recall
> that that address may have been non-functional at times, and it's
> mentioned in the thread....)
> Steve
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