[Mailman-Users] No archive files but 2 lists taking up 50MB in cPanel?

Brian Carpenter brian at emwd.com
Thu Oct 3 13:29:26 EDT 2019

On 10/3/19 1:21 PM, Tom Corcoran wrote:
> Thanks Brian!
> That's great to have that confirmed :-)
> *But*, the mystery for me is if archives are turned off how are the
> attachments saved. Is there another setting? If not, surely one should be
> added so this unnecessary support request is not needed?
> I may have done my isp a disservice. I had a separate request (no resolved)
> re mailman auto discarding and I think that was the one the were pointing
> me elsewhere for.
> On Thu, 3 Oct 2019 at 18:09, Brian Carpenter <brian at emwd.com> wrote:
>> Hi Tom,
>> I have provided Mailman hosting via cPanel for many years now. I
>> apologize for not responding earlier to your request. I know exactly
>> what is taking up that space: attachments. Mailman takes message
>> attachments and stores them in an attachment directory that is part of
>> the Mailman file structure. This directory cannot be access via a normal
>> cPanel user. It requires root access. We have clients who from time to
>> time ask us to reduce their disk usage by clearing out their attachment
>> directory which we are happy to do.
>> Personally I would like invite you to check us out at https://emwd.com
>> as I think your host did you wrong when they said they would not support
>> a 3rd party. If they are a cPanel host then Mailman is part of cPanel
>> and therefore should be supported.
Attachments still accumulate even with archiving turned off. I believe 
you have to enable content filtering to filter them out.

Your host still should have purged those attachments for you.

Please let me know if you need further assistance.

Thank you for your business. We appreciate our clients.
Brian Carpenter

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