[Pydotorg-redesign] [marketing-python] pytdotorg-redesign notes from PyCon Open Space session

[Bryan J Richard]

Sounds like you are talking about Roundup
http://roundup.sourceforge.net/

E-Mail Gateway
http://roundup.sourceforge.net/doc-0.5/user_guide.html#e-mail-gateway

I'm not sure how up-to-date the docs are but simple issue creation via
the email gateway is supported -- I've used it on a number of
projects.

- Bryan


On Fri, Apr 11, 2003 at 05:43:41PM -0400, Guido van Rossum wrote:
> >  >Of course, if there were a tracker that created issues from incoming
> >  >emails, that would work like a charm.
> >  >
> >  >I'm certain this has been done before.  ;-)  I'm not familiar with
> >  >what trackers are available that work like this, much less how to set
> >  >them up, though.
> > 
> > I've seen it work fine with several systems
> > if people follow a submission template. I
> > suppose something could just snarf up a piece
> > of email to webmaster and save it as the
> > body of the issue without processing, but I
> > think without enforcing a template it's going
> > to be pretty tough for it to be useful. And
> > I don't see any way to enforce a template,
> > "webmaster" is like "postmaster", it's an
> > address that's expected to be there and
> > people just send to it, free-form.
> 
> Entering each piece of free-form email in a tracker as a new issue
> shouldn't be hard, should it?  Lots of commercial support systems do
> this.  The people answering the queries interact via the tracker, the
> original poster sees email and can reply to it.  A cookie in the
> subject can be used to match incoming email to the right issue.
> 
> Someone, somewhere has probably already written this in Python.
> 
> (Hm, maybe we should stop cross-posting to marketing-python?)
> 
> --Guido van Rossum (home page: http://www.python.org/~guido/)
> _______________________________________________
> marketing-python mailing list
> marketing-python at wingide.com
> http://pythonology.org/mailman/listinfo/marketing-python
> 
> 

-- 
Be well,

Bryan J Richard

Conference Director
QuarterPower Media
+(310) 648 0252 voice
brichard at clusterworldexpo.com