[pydotorg-www] Pypi support is dead

M.-A. Lemburg mal at egenix.com
Mon Jan 18 17:12:32 EST 2016

On 18.01.2016 22:52, Cal Leeming wrote:
> Hello,
> I’ve tried multiple different channels to get in touch with someone in Pypi support, and for almost a month I have had no response from any of them.
> This includes raising an issue in SourceForge, as per the Pypi home page, and directly emailing the admins shown on the SourceForge list.
> I can see there are hundreds of other unanswered support tickets, ranging from loss of account access to technical problems.
> In my situation, I have lost access to an account and seem unable to recover it due to an email address that is no longer active.
> 1) Can someone please tell me where I should send my Pypi request to?
> 2) Are there any plans to improve the support situation of Pypi?
> 3) I’m willing to step up as a volunteer to assist with Pypi support, where should I send this to?

The Python package index development has moved here:


with warehouse being the next gen version of PyPI, currently under
development. Also see https://wiki.python.org/moin/CheeseShopDev

The existing version is hosted here:


The SF links should probably be removed from pypi.python.org.
Perhaps you could file a bug report on the bitbucket tracker:


Hope that helps,
Marc-Andre Lemburg

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