[pydotorg-www] Fwd: Google is rejecting contact emails

M.-A. Lemburg mal at python.org
Wed Apr 19 03:32:20 EDT 2017

Hello all,

this is not something the PSF can fix. We have the following
CNAME entry in the pycon.org record for you:

; in.pycon.org is managed by the PSSI (Anand B Pillai)
in.pycon.org.           IN      CNAME   pycon.pssi.org.in.

so whatever configuration is needed, has to be done on the
pycon.pssi.org.in domain entry.

Also note that the Google error is referring to IPv6 errors on
the *sending* side, so the senders will probably have to
fix their IPv6 configuration (in particular, add reverse DNS
entries for their sending IPs, which people/ISPs often forget).

If you are forwarding emails to GMail, then you have to make
sure that the forwarder has these things configured.

At the moment, in.pycon.org doesn't have IPv6 DNS entries,
which may be causing the error.

Marc-Andre Lemburg
Python Software Foundation

On 19.04.2017 09:17, Steve Holden wrote:
> Hi there,
> I've forwarded your message to postmaster at python.org
> <mailto:postmaster at python.org>, who will hopefully be able to help
> resolve it.
> regards
>  Steve
> Steve Holden
> On Wed, Apr 19, 2017 at 7:50 AM, qua non <akshayaurora at gmail.com
> <mailto:akshayaurora at gmail.com>> wrote:
>     Hi Folks,
>     Hopefully this is the correct mail to go for support on this, if not
>     could you please give me the correct e-mail to contact.
>     We are getting a issue where the mail is being dropped by google
>     cause of issues with ipv6.
>     Reference mail address being contact at in.pycon.org
>     <mailto:contact at in.pycon.org> 
>     ---------- Forwarded message ----------
>     From: *Kracekumar Ramaraj* <me at kracekumar.com
>     <mailto:me at kracekumar.com>>
>     Date: Mon, Apr 17, 2017 at 9:35 PM
>     Subject: Google is rejecting contact emails
>     To: Sreekanth S Rameshaiah <sree at mahiti.org
>     <mailto:sree at mahiti.org>>, Vignesh Sarma <Vignesh.sarma at gmail.com
>     <mailto:Vignesh.sarma at gmail.com>>, anandpillai
>     <anandpillai at letterboxes.org <mailto:anandpillai at letterboxes.org>>,
>     qua non <akshayaurora at gmail.com <mailto:akshayaurora at gmail.com>>,
>     vijay kumar <vnbang2003 at gmail.com <mailto:vnbang2003 at gmail.com>>
>     Hi
>      All the incoming emails to contact at in.pycon.org
>     <mailto:contact at in.pycon.org> aren't reaching to anyone. Google is
>     rejecting every one of them due to following reason.
>     Our system has detected that\n550-5.7.1 this message does not meet
>     IPv6 sending guidelines regarding PTR\n550-5.7.1 records and
>     authentication. Please review\n550-5.7.1
>      https://support.google.com/mail/?p=IPv6AuthError
>     <https://support.google.com/mail/?p=IPv6AuthError> for more
>     information\n550 5.7.1 . j88si11513867pfj.117 - gsmtp
>     The parent domain PyCon.org needs to update information mentioned in
>     the above URL. 
>     PSF system admins should look into this and fix it. 
>     Anand, could you reach out to PSF folks? If you have any doubts you
>     can ask Vignesh who is in the email chain.
>     -- 
>     Regards
>     R.Kracekumar
>     http://kracekumar.com
>     -- 
>     Sent from Gmail Mobile
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