[ python-Bugs-848871 ] Windows installer halts

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Bugs item #848871, was opened at 2003-11-25 12:38
Message generated for change (Comment added) made by morr
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=105470&aid=848871&group_id=5470

Category: Windows
Group: Platform-specific
Status: Open
Resolution: None
Priority: 5
Submitted By: Jens Olsson (morr)
Assigned to: Thomas Heller (theller)
Summary: Windows installer halts

Initial Comment:
The Windows installer halts when starting to install files, 
more exactly when installing the file "UNWISE.EXE" and 
the progress bar reads "1%".

Python versions tested:
2.2.3
2.3.1
2.3.2
2.3.2-1

All tested versions behave the same. Since I don't believe 
it's a common bug I attach selected computer specs for 
the system in question. I find it hard to believe it is the 
python windows installer by itself that contains the bug 
but since I haven't experienced this with any other 
installer I submit the bug anyway. It can't be my system 
by itself either.

- Varying the installation options does not seem to help 
(non exhaustive testing done).
- Running install on on specific processor (Hyper 
Threading is enabled) does not change things

Test system summary (see attachment for full specs):
Gigabyte 8KNXP motherboard, intel Northwood 3.0GHz HT, 
2x512MB Corsair 3500, Radeon 9700 AIW, Seagate 
Barracuda 160GB, Windows XP Pro SP1a.

Reproduction steps:
1. Launch installer
2. Click 'next' when asked for directory
3. Click 'next' when asked about backups
4. Click 'next' when asked for component selection
5. Click 'next' when asked for start menu group selection
6. Click 'next' when prompted with the "ready to install" 
screen
7. Observere bug


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>Comment By: Jens Olsson (morr)
Date: 2003-12-10 12:38

Message:
Logged In: YES 
user_id=917179

I couldn't update comments and didn't have time to figure out 
how I should do it so I hope this attached file will do.

Follow up:

I ran the installer with the suggested /m1 option. The install 
asked for the following directories (in order):

windows 
system
system32
temp
source

All input boxes had default values which seemed reasonable so 
I left them unchanged.

Then the actual installer window showed (as without /m1). 
After submitting the requested information (as reported in the 
inital bugreport) the installer halted when the small window 
titled "installing" showed, at 1% and the file unwise.exe... just 
as before. No question about registring files (besides the five 
windows promting for manual input of directories as described 
above).

No error messages. Just the same behaviour as before with 
some additional directory prompting dialoges at the beginning.

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Comment By: Thomas Heller (theller)
Date: 2003-12-05 20:49

Message:
Logged In: YES 
user_id=11105

Here is advice I got from a Wise rep:

"""
This sounds like it is hanging at the point that the install
is trying to self register files. You can test this by
running the setup.exe with a /m1.  This will run the install
in manual mode, and prompt when each file is trying to self
register.  This will indicate which file it is trying to
self register, and then the error message.
"""

Can you try this, please, and report the result?

----------------------------------------------------------------------

Comment By: Thomas Heller (theller)
Date: 2003-12-03 21:58

Message:
Logged In: YES 
user_id=11105

I've asked in the WISE support news group for help, I've
also seen similar behaviour in other software built with WISE.

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=105470&aid=848871&group_id=5470