[issue14361] No link to issue tracker on Python home page

Martin v. Löwis report at bugs.python.org
Mon Mar 19 01:50:46 CET 2012


Martin v. Löwis <martin at v.loewis.de> added the comment:

I think the core issue here is that bug reporters often don't want to "get involved", and don't consider themselves contributors. Instead, they post to the bug tracker in order to get help.

In some cases, this is misguided (i.e. when Python behaves correctly, and they just fail to understand how it works). In other cases, they may report a genuine bug, but have no intention to work on this beyond installing a bug fix release, which they hope will be released quickly.

The question now really is how much we want to help people that want to "get support", rather than "getting involved". I think that a tracker link on www.python.org would primarily serve this kind of people, and I think it is giving them too much. If people want to get support for Python, they should hire somebody (and there are versions of Python with commercial support).

I think that we *somewhat* need to support people who don't want to get involved. Either the devguide needs to accommodate them better (e.g. with a introductory section: "Several ways to contribute"), or a separate page in front of the devguide is needed.

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