[Python-Dev] No response to posts

[Michael Foord]

On 02/08/2010 17:54, Brian Curtin wrote:
> On Mon, Aug 2, 2010 at 11:39, Ralf Schmitt <ralf at brainbot.com 
> <mailto:ralf at brainbot.com>> wrote:
>
>     Benjamin Peterson <benjamin at python.org
>     <mailto:benjamin at python.org>> writes:
>
>     > Please, let's stop messing with the tracker for everything. I think
>     > the current set up works reasonably well, and we should focus on the
>     > real problem: manpower
>
>     Ignoring issues (probably even with some patches attached) will drive
>     contributors away. That's not the way to increase manpower.
>
>     - Ralf
>
>
> Overall the "no response" query just passes the buck. Let's say we get 
> that query down to zero issues. What does that give us? Now we have 
> 500 issues with 2 responses. Sure, it makes further correspondence 
> more likely, but it's not solving any real issues and making any 
> measurably significant impact.
>

Sure it could make a difference. People who submit issues will 
appreciate *some* response a great deal more than no response. More than 
that, if we have people dedicated to looking at new issues then we are 
more likely to *resolve* some that would otherwise "slip through the net".


> While I do think the "no response" query can be helpful, let's not 
> attribute too much value to tiny tweaks of the tracker and reporting. 
> Benjamin is right -- manpower is where we'll benefit the most, not in 
> the manner we paint the current issue situation.

Sure. *Part* of drawing in more manpower can be engaging with those 
submitting issues and seeing if we can get them to post patches and / or 
tests - and suck them as far into Python development as we possibly can. 
;-) For many people submitting an issue may be their first contact with 
Python developers and the Python development process (just as for others 
posting to Python-dev will be their first contact - even if they really 
should be posting to comp.lang.python instead).

All the best,

Michael

>
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