[Python-Dev] Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?

[Steve Dower]

On 07Dec2015 1250, Laura Creighton wrote:
> As webmaster, I am dealing with 3 unhappy would-be python users who have
> windows 10.
>
> Right now their first problem is that when they click on the big
> yellow button here: https://www.python.org/downloads/
>
> instead of getting a download of 3.5.1 they get a redirect to
> https://www.python.org/downloads/windows/

There were a few web site glitches. I thought I saw Ned dealing with 
some earlier?

> I've tried them on both the
> Download Windows x86 web-based installer
>
> and
>
> Download Windows x86-64 web-based installer
>
> but still no go, they get the  Modify/Repair/Uninstall screen
> like: http://www2.openend.se/~lac/5796.2.png

This means they've already installed it. What is the actual problem 
they're having?

> I do not know how to help them now.
>
> Laura