[Python-Dev] Dealing with tone in an email

[Steve Holden]

On Thu, May 3, 2018 at 9:13 PM, Brett Cannon <brett at python.org> wrote:

>
>
> On Thu, 3 May 2018 at 12:29 Guido van Rossum <gvanrossum at gmail.com> wrote:
>
>> EVENTUALLY WE'LL ALL BE SHOUTING ALL THE TIME. Sad.
>>
>
> Yep. And that leads to burn-out. So while Ivan may have lucked out in
> getting the attention of people who are helped him (and given the wrong
> kind of positive reinforcement that this approach is reasonable), this can
> lead to people quitting open source and not being available to help you
> next time (e.g. notice how it drove Paul Moore over the edge to pull back
> for a week or so and he may have been the expert you needed for packaging
> or me for imports; IOW I would say Ivan was lucky this time and may not be
> so lucky next time).
>
> -Brett
>
>

​Yup. Tolerance has to have its limits, and this came close to abusive
behaviour. ​

​I suspect others among us might have been guilty of similar behaviours in
the past I certainly couldn't cast the first stone), but times change as do
standards, and it's certainly not the tone the majority of the readers of
this list would want, I believe.

Let's hope this message continues to come across loud and clear.

​regards
 Steve

​
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