GPL and Python modules.
clifford.wells at comcast.net
Tue Oct 26 00:23:18 CEST 2004
On Mon, 2004-10-25 at 21:20 +0000, Grant Edwards wrote:
> On 2004-10-25, Cliff Wells <clifford.wells at comcast.net> wrote:
> >> Customer want's help with B.
> >> Sales is _not_ going to let you tell Customer that you don't
> >> provide support for B.
> > You *do* provide support for B. Just not *free* support. Win-win ;)
> We tried that. We even set up a system to take credit-card
> numbers over the phone. It never got used.
> > Somehow I find your company sales department's failure to
> > abide by your own company's written agreements to be a
> > somewhat less than convincing argument against open source
> > <wink>.
> I'm not arguing agains open source. I'm arguing against the
> statement that releasing source code doesn't cost anything.
I'd argue just the opposite: if properly managed, providing source opens
the doors to additional revenue (e.g. assisting the customer with
modifications). The fact that your company doesn't charge for this is
only a statement about your company, nothing else. And to be quite
honest, perhaps that is a positive statement from your customer's point-
of-view. I am not making a judgment about which approach is better,
only that it doesn't have to be that way.
Cliff Wells <clifford.wells at comcast.net>
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