What type of info do you capture about a user's environment for debugging?

[Martijn Arts]

On Mon, Dec 14, 2009 at 10:11 PM, Philip Semanchuk <philip at semanchuk.com>wrote:

>
> On Dec 14, 2009, at 3:39 PM, python at bdurham.com wrote:
>
>  We're preparing to release a commercial software product based on
>> Python. When a customer reports problems with our software, we
>> would like to capture as much information about their environment
>> as possible while being respectful of privacy concerns. The info
>> we capture will be displayed to the user for review and optional
>> submission to our support team.
>> Here's what we've come up with so far:
>> - platform module info
>> - locale module info
>> - os.environ (selected info)
>> - sys.argv (application path and command line arguements)
>> Free disk space and write status for the following paths:
>> - application folder
>> - startup folder (which may be different than application folder)
>> - temp path
>> - user path ("My Documents", "Home")
>> Information captured via our browser interface
>> - display resolution
>> - browser version
>> Anyone have any additional suggestions or feedback?
>>
>
> Python version? =)
>
> I think he'll use py2exe or something like that to "compile" the python
files into an exe.

Martijn
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