Blog "about python 3"
Terry Reedy
tjreedy at udel.edu
Sun Jan 5 17:56:07 EST 2014
On 1/5/2014 11:51 AM, Chris Angelico wrote:
> On Mon, Jan 6, 2014 at 3:34 AM, Roy Smith <roy at panix.com> wrote:
>> Amazon's (short-term) goal is to increase their market share by
>> undercutting everybody on price. They have implemented a box-packing
>> algorithm which clearly has a bug in it. You are complaining that they
>> failed to deliver your purchase in good condition, and apparently don't
>> care. You're right, they don't. The cost to them to manually correct
>> this situation exceeds the value. This is one shipment. It doesn't
>> matter.
>
> If it stopped there, it would be mildly annoying ("1% of our shipments
> will need to be replaced, that's a 1% cost for free replacements").
> The trouble is that they don't care about the replacement either, so
> it's really that 100% (or some fairly large proportion) of their
> shipments will arrive with some measure of damage, and they're hoping
> that their customers' threshold for complaining is often higher than
> the damage sustained. Which it probably is, a lot of the time.
My wife has gotten several books from Amazon and partners and we have
never gotten one loose enough in a big enough box to be damaged. Either
the box is tight or has bubble packing. Leaving aside partners, maybe
distribution centers have different rules.
--
Terry Jan Reedy
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