Installation issue with Python 3.6.1 for 64 bit Windows

Arjun Janah arjun.janah at gmail.com
Sun Mar 26 13:54:11 EDT 2017


Thank you, Eryk Sun.

On Mar 26, 2017 12:40 PM, "eryk sun" <eryksun at gmail.com> wrote:

> On Sun, Mar 26, 2017 at 4:01 AM, arjun.janah <arjun.janah at gmail.com>
> wrote:
> >
> > I ran the file and it appeared to install properly. But when I tried to
> run Python from
> > the Windows All Programs menu tab, I got the following message, in a
> small
> > window by the window with a black screen:
> > ------------------------------------------
> > python.exe - System Error
> > The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is
> missing from
> > your computer. Try reinstalling the program to fix this problem.
> >
> > I tried the following:
> >
> > (a) restarting Windows and trying again: same result;
> >
> > (a) running the installer file again and selecting repair:
> > this stalled for a long time so I had to abort it;
> >
> > (b) restarting my computer, running the installer file again and
> selecting uninstall:
> > this uninstalled Python, so it said;
> >
> > (c) running the installer file again and choosing install: this
> installed Python afresh.
> > But then I had the same problem as at the start when I tried to run
> Python.
>
> Python's installer should try to install the Universal C runtime
> update, but this seems to fail frequently. If you want to help improve
> the installer, zip up Python's installation logs that are in your
> %Temp% directory to a single zip file; open an issue on
> bugs.python.org; and attach the zip file to the issue.
>
> You probably didn't get the CRT update from Windows Update because you
> don't have the option enabled to install recommended updates. Anyway,
> you can manually download and install Windows6.1-KB3118401-x64.msu
> (the 64-bit version for NT 6.1, i.e. Windows 7) from the following
> site:
>
> https://www.microsoft.com/en-us/download/details.aspx?id=50410
>


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