[Pythonmac-SIG] RE: Approved

Intervideo Tech Support support at intervideo.com
Mon Jun 2 19:37:39 EDT 2003


Thank you for e-mailing Intervideo WEB/RETAIL customer service.  If you
need OEM (bundled) support for an Intervideo product, please contact the
OEM for that information because we do not provide exhuastive support
for OEM versions of the program.  We do however, have a consumer
knowledge base available at

http://spt1.intervideo.com/html/search.html

and OEM customers can use it to get automated answers to some questions.
Simple questions that are available in the knowledge base will not be
answered-you MUST go to the above link and type in your question along
with the appropriate product.

This message is an auto-response that is generated each time an e-mail
is sent to support at intervideo.com.  If you send multiple messages, you
will simply get multiple copies of this e-mail back.  Hours of operation
are Monday through Friday, 9:15 A.M. to 5:30 P.M., Pacific Standard
Time, closed on the weekends.  If you have e-mailed Intervideo on the
weekend, you will not get a response until Monday afternoon at the
minimum.  E-mails are answered in the order they are received and
attachments will be deleted without consideration.

Please include your seven digit order number.  Bundled/OEM versions of
the products are not supported.

Regards,

Intervideo web/retail customer support





More information about the Pythonmac-SIG mailing list