[spambayes-bugs] [ spambayes-Bugs-783914 ] registration error 0x0000000 during install

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Bugs item #783914, was opened at 2003-08-06 00:31
Message generated for change (Comment added) made by buzz4209
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=783914&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Mark Hammond (mhammond)
Assigned to: Mark Hammond (mhammond)
Summary: registration error 0x0000000 during install

Initial Comment:
Reported twice.  Both times XP as the OS, once with
Outlook XP SP2, other not specified.

NFI :)

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Comment By: Buzz Aldrich (buzz4209)
Date: 2003-08-13 09:16

Message:
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wernerpro,
Per my comment below I had same issue.
I got around it by running "regsvr32 spambayes_addin.dll" 
from the directory in which spambayes_addin.dll resides.
I did this while the error message was on the screen then 
chose ignore to continue with the install.

Hope this helps,
Buzz

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Comment By: Werner Prothmann (wernerpro)
Date: 2003-08-13 05:07

Message:
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I can't install SpamBayes, even when I kill all unnecessary 
processes. Now only the following processes activ:
smss, csrss, winlogon, services, lsass,
svchost (3 times) spoolsv, taskmgr, regsvc, mstask, winmgmt 
and explorer. 
Are there any ideas what I can do, to come over registration 
error 0x0000000?

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Comment By: Dan Warburton (warb)
Date: 2003-08-12 10:42

Message:
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I encountered this problem. I think it was an backgroud office 
in my startup folder. 
 
Kill some QZ... something process and install completed. 
 
sorry I did not make a note of the process name. 

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Comment By: Barry Merrill (barry99)
Date: 2003-08-07 09:59

Message:
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I found that stopping Norton Anti-Virus eliminated this install 
error.

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-06 19:25

Message:
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One user saw this traceback:
Registered: SpamBayes.OutlookAddin 
Traceback (most recent call last):
  File "<string>", line 16, in DllRegisterServer
  File "out1.pyz/addin", line 1205, in RegisterAddin
  File "out3.pkg/iu.pyc", line 299, in importHook
ImportError: No module named _winreg


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Comment By: Buzz Aldrich (buzz4209)
Date: 2003-08-06 13:40

Message:
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I experienced the same error on windows XP SP1a, all hotfixes 
current (8/6/03) using Outlook XP also Patched.

I killed all running tasks except those required by OS for basic 
functionality and still had error.

Running Regsvr32.exe by hand from spambayes directory 
worked.

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Comment By: Mike OBrien (mobri2a)
Date: 2003-08-06 09:31

Message:
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Outlook 2000 SP-1 and SP-3 on Win2K - encountered the 
same problem.  Closed ALL Windows apps and killed 
unnecessary processes a wowexec.exe NTVM that I couldn't 
identify, QuickTime systray process, PWComm.exe 
(Photoworks uploader).  Afterwards the install ran clean.  If I 
can identify exactly which process caused the error I'll post 
an update.

(Word is *not* my default email editor)

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-06 05:04

Message:
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>From one of the reporters:
I tried killing lots of background processes and managed to
get it to install.  It turns out that WINWORD.EXE was
running (even though no windows were open).  I think this
happens when Word is the default e-mail editor.

MH: Which probably means the installer should also ensure
WinWord is down.

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-06 00:41

Message:
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user_id=14198

Other reporter has Outlook 2000. Existing add-ins include
both VirusScan7 related stuff and a Windows CE addin for
ActiveSync 3.7, along with the optional WinFax plugin


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