[spambayes-bugs] [ spambayes-Bugs-764325 ] Can't install on Windows 2000

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Sun Jul 6 12:11:47 EDT 2003


Bugs item #764325, was opened at 2003-07-01 20:44
Message generated for change (Comment added) made by hallstevenson
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=764325&group_id=61702

Category: None
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Dennis Austin (portola)
Assigned to: Nobody/Anonymous (nobody)
Summary: Can't install on Windows 2000

Initial Comment:
When I run the binary installer on Windows 2000, it runs 
until the registering dll's section and then stops with an 
alert.  An image of the alert is attached, but the gist is

"Unable to register the DLL/OCX. 

DllREgisterServer failed; code 0x80040201.

<Abort> <Retry> <Ignore>"

I got this error on version 0.3 where Retry would just 
repeat the error and Abort would unwind the 
installation.  I never tried Ignore.

I have now tried version 0.3 and it gives the same error, 
but Abort and Retry hung the first time I tried them.  
Abort worked the second time.  I finally tried Ignore, 
which completes okay.  When I ran Outlook, though, the 
add-in wasn't there.

This is Windows 2000 SP3 on an elderly Dell Inspiron 
notebook.  It has Outlook 2002 SP2.  Both are up to 
date with recent patches.  I believe this combination is 
not known to work, but thought this information might 
help.

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Comment By: Hall Stevenson (hallstevenson)
Date: 2003-07-06 14:11

Message:
Logged In: YES 
user_id=120676

Copy-n-pasted from another bug report:

Uninstalled Office XP, cleaned up any remnants per another 
MS KB article, and reinstalled. NO Service Packs installed yet.

Tried binary instalers 002 and 003. Both fail with 
same "Unable to register DLL/OCX" error.

Tried source install again and still get error from
"addin.py" regarding Outlook 2000 not being installed or found.

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Comment By: Hall Stevenson (hallstevenson)
Date: 2003-07-06 11:29

Message:
Logged In: YES 
user_id=120676

More information. May be worthwhile or may be useless... :)

--Tried reinstalling the 002 installer and get the same error.
--Cleaned the Windows Registry of *all* entries related to 
Spambayes Outlook plug-in
--Ran 'regsvr32.exe' in app's directory, using 
both "spambayes_addin.dll" and "spamba~1.dll", per MS KB 
article. No difference.
--Found two MS KB articles that *may* be helpful, just in 
case:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;207132

http://support.microsoft.com/default.aspx?scid=kb;en-
us;249873

The 2nd one mentions this:

DllRegisterServer (or DllUnregisterServer)in Dllname failed. 
Return code was: string
*Search Winerror.h for string. 

You guys are smarter than me though.... :0 I'm just trying to 
get this working again. 

Important note: I had Office/Outlook 2000 and Spambayes 
working fine ** on my wife's PC **. I decided to upgrade her 
to Office XP thinking she wouldn't notice, but she did. Mainly, 
her missing "spam thingy".

I'm not sure how up-to-date I had her Office 2000 install. I 
upgraded to Office XP and the SpamBayes plug-in was gone. 
Just so happened that 003 became available and 
troubleshooting info also said to install all SPs for Office XP, 
so I did. Didn't help me.... :(

----------------------------------------------------------------------

Comment By: Hall Stevenson (hallstevenson)
Date: 2003-07-04 00:14

Message:
Logged In: YES 
user_id=120676

Same problem here... acting exactly like installer version 002 
did, actually. My OS is XP Pro w/ all updates and Office XP w/ 
SP2 installed.

The install fails on the spambayes_addin.dll registration. 
Telling the install to "Retry" causes the installer to hang up 
and has to be killed ("End Now"). Running 
the "regsvr32.exe..." command from the Spambayes dir does 
NOT work. Gives a similar (probably the same) error.

----------------------------------------------------------------------

Comment By: Adam Walker (xenogeist)
Date: 2003-07-02 13:30

Message:
Logged In: YES 
user_id=583713

I got the same thing with Outlook 2003 (with tech refresh) on 
Windows XP. I tried uninstalling Python and win32all. (could 
not install from source after installing the tech refresh either) 
And still could not install the Binary version 003.
I installed "Spamunition" which registered it's dll fine. Then 
tried to install spambayes again. This time it worked. so I 
uninstalled spamunition. Spambayes is working fine again now.

----------------------------------------------------------------------

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