[spambayes-bugs] [ spambayes-Bugs-777314 ] Outlook keeps downloading same spam

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Sun Jul 27 20:30:38 EDT 2003

Bugs item #777314, was opened at 2003-07-24 21:39
Message generated for change (Comment added) made by tim_one
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Category: None
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Tim Peters (tim_one)
Assigned to: Nobody/Anonymous (nobody)
Summary: Outlook keeps downloading same spam

Initial Comment:
>From the spambayes mailing list:

Someone please tell me why I keep downloading the 
same email from my POP mailbox when SPAM Bayes 
Filtering is enabled. The email comes down and
is immediately moved to the correct SPAM folder.  
However, the same email is downloaded every time 
I "Send/Receive".

version of Windows - Windows 2000 Pro, Office's Outlook 

the version of SpamBayes - SpamBayes-Outlook-Setup-
005.exe (lastest try), and SpamBayes-Outlook-Setup-
003.exe (earlier attempt)


>Comment By: Tim Peters (tim_one)
Date: 2003-07-27 22:30

Logged In: YES 

davidj411, what kind of accounts are you accessing?  POP3, 
IMAP, Exchange server?

I run 3 Outlook+spambayes installations myself (on 3 different 
machines), each sucks down email from 4 distinct accounts, 
all are POP3 accounts, and "leave a copy of the msg on the 
server" is enabled for all my accounts in all my Outlooks, 
plus "remove msg from server when item is deleted from 
Delete Items", plus "remove from server when 8 days old".

Much like Tony, *almost* the only time I ever see duplicates 
downloaded is when I lose my connection midway thru 
downloading.  Given the way the POP3 protocol works, that 
makes sense.  Sometimes I also get massive duplicates on 
one specific account, where I happen to know it's due to 
server crashes (and subsequent insanity) on *their* end.

spambayes doesn't participate in fetching or sending email, so 
it's hard to imagine how it's possible for spambayes to cause 
a problem here.  Outlook tells us when a message arrives, and 
we add a custom score property to it, and that's about it.

If you're using Outlook 2002, be sure you have the very latest 
service pack for it (it seems they're calling some 
these "technical refreshes" <wink/snort> these days).  Since 
only Outlook plays any part in POP3/SMTP/IMAP 
communications, it's almost certainly the case that, at worst, 
spambayes is tickling an Outlook 2002 bug.


Comment By: David Jackson (davidj411)
Date: 2003-07-27 22:15

Logged In: YES 

This is not something that sometiems happens.
I begins happening right after SpamBayes is installed (even 
after rebooting).
Also it stops happening when SpamBayes is uninstalled.
This leads me to believe it is not an Outlook problem, but is a 
SpamBayes one.


Comment By: Tony Meyer (anadelonbrin)
Date: 2003-07-27 22:07

Logged In: YES 

FWIW, I think this happens to me, too, but only one one of 
the accounts that I check, which happens to be the one that 
is set to leave the mail on the server (although I note that 
the second poster here doesn't have that set).

Basically, every now and then Outlook fails to successfully 
download all the mail from that account.  If I restart Outlook, 
all is ok, but it downloads everything that is on the account.  
I'm too lazy to figure if this is an Outlook problem or a 
spambayes one.

Anyway, if you need someone running cvs code to test 
anything to fix this, then I'm happy to figure out if this is 
spambayes related or not, and if it is, be a guinea pig.  Just 
let me know.


Comment By: Tim Peters (tim_one)
Date: 2003-07-27 12:30

Logged In: YES 

Another report from the spambayes list:

I got Spambayes working on my computer that uses Outlook 
2000, but when I installed it on my laptop which has Outlook 
2002, it gets a funny error.  This error consists of 
downloading the same messages every time 
it "sends/receives".  I now have multiple copies of the same 
emails, whether they are SPAM, HAM, or MaybeSpam. I have 
checked to make sure I am not leaving copies of message on 
my POP server. If anyone has any ideas or suggestions, I 
would like to hear them before I revert back to Outlook 2000. 


Both my machines are using Window 2000 Professional and 
the version of SpamBayes is SpamBayes-Outlook-Setup-
005.exe.  I have also tried version 003.


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