[spambayes-bugs] [ spambayes-Bugs-827960 ] Lost Spam folders; Corrupted installation

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Wed Oct 22 18:47:20 EDT 2003


Bugs item #827960, was opened at 2003-10-22 12:37
Message generated for change (Comment added) made by mhammond
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=827960&group_id=61702

Category: Outlook
Group: None
>Status: Closed
>Resolution: Fixed
Priority: 5
Submitted By: Robert Arthur (cobrabob)
Assigned to: Mark Hammond (mhammond)
Summary: Lost Spam folders; Corrupted installation

Initial Comment:
I installed version 8 last week (within Outlook 2002) and 
everything was fine until tonight.  For some reason 
when I clicked on the Junk folder I got a message that 
the folder couldn't be found.  So I (probably wrongly) 
decided to delete the Junk folder (forget its actual 
name) and uninstalled SpamBayes.  I reinstalled it 
thinking the two Spam folders (questionable and actual 
Spam) would be re-created.  During the re-install I was 
given no installation options.  Now I have the program 
installed but filtering is disabled because the two folders 
are missing.  To be save I again uninstalled SpamBayes 
and deleted the SpamBayes Toolbar through 
Outlook/Tools/Customize/Toolbars.
 
What can I do at this point?  I assumed that by 
uninstalling the program I'd also delete any configuration 
files but apparently that is not the case.  Re-installed 
SpamBayes doesn't re-create the required folders and I 
am given no setup options.  I noticed that I also cannot 
use the Configuration Setup button.  If I click on it 
nothing happens.  I really like this program and hope you 
can get me back on the right track.
 
Thanks in advance for your help.

Bob A.



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>Comment By: Mark Hammond (mhammond)
Date: 2003-10-23 08:47

Message:
Logged In: YES 
user_id=14198

No problem :)

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Comment By: Robert Arthur (cobrabob)
Date: 2003-10-23 07:10

Message:
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user_id=892039

I changed this item status back to OPEN only so Mark and 
any others can see my note of "thanks" for his quick and 
accurate diagnosis.  :-)

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Comment By: Robert Arthur (cobrabob)
Date: 2003-10-23 07:04

Message:
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Mark, thanks so much for your quick response.  I followed 
your suggestion and THE PROBLEM IS FIXED!  I can't thank 
you enough.

Bob

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Comment By: Mark Hammond (mhammond)
Date: 2003-10-22 13:23

Message:
Logged In: YES 
user_id=14198

Try deleting *.ini from your Application Data\SpamBayes
directory, and restarting Outlook.  This bug has been fixed
in the source code.

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=827960&group_id=61702



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