[spambayes-bugs] [ spambayes-Bugs-807618 ] outlook 2003 install fail to register spambayes_addin.dll

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Bugs item #807618, was opened at 2003-09-17 00:55
Message generated for change (Comment added) made by dregier
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https://sourceforge.net/tracker/?func=detail&atid=498103&aid=807618&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: john (justaname)
Assigned to: Mark Hammond (mhammond)
Summary: outlook 2003 install fail to register spambayes_addin.dll

Initial Comment:
While testing build 11.5608.5606 the following error is 
recieved.

spambayes_addin.dll

unable to register the dll/ocx dllregisterservice failed; 
code 0x00000000.

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Comment By: Daniel Regier (dregier)
Date: 2003-10-23 11:37

Message:
Logged In: YES 
user_id=326244

I was receiving the same error and also fixed it by
installing to just a program files\spambayes folder. Since I
had already had a failed install on the computer I had to
delete the original default directory and also deleted a
couple of extra registry keys that had the word spambayes in
them. That seemed to resolve me issue with installing.

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Comment By: Al Patzke (alpatzke)
Date: 2003-10-20 18:38

Message:
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user_id=890193

When I changed the install directory to \Program
Files\Spambayes 
(eliminating the Outlook Addin) installation completed without 
problems.

The above worked for me also. it's definitely something to
do with a path statement in the registering utility.


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Comment By: Tim Trentham (ttrentham)
Date: 2003-10-20 11:33

Message:
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user_id=430640

A quick follow-up to my post on 10.19.  I uninstalled via
Add/Remove Programs in Control Panel and then ran the
installer again. This time, I didn't get the error and it
seems to have installed correctly, although I didn't give it
any emails for training, so it'll be a few days before I'll
know if it's actually filtering correctly.

Judging from the number of comments, the fact that it has
yet to be resolved, and that I was able to get it to work on
a re-install seems to point to some sort of race condition
that may not be all that easy to reproduce. 

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Comment By: Tom Psenak (tpsenak)
Date: 2003-10-20 11:17

Message:
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I had the same failure using XP SP1 and Outlook 2000.  When 
I changed the install directory to \Program Files\Spambayes 
(eliminating the Outlook Addin) installation completed without 
problems.  Maybe some type of path resolution error prevents 
the  \Program Files\Spambayes Outlook Addin path from 
registering.

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Comment By: Tim Trentham (ttrentham)
Date: 2003-10-19 12:31

Message:
Logged In: YES 
user_id=430640

Same problem. Install fails to register spambayes_addin.dll
with error code 0xc0000005. Retry fails as well. 

I tried registering it manually with regsvr32 and got the
same error. The log files are created, but they're empty.
The install wizard doesn't appear.

Latest SpamBayes 008.1
Windows XP SP1 with all latest patches.
Outlook 2002 (10.4712.4219) SP-2

It might be interesting to note that I tried installing on
another computer with all of the same versions. I got the
error, picked retry and it succeeded.

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Comment By: Al Patzke (alpatzke)
Date: 2003-10-19 10:07

Message:
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user_id=890193

I have the exact same problem as reported. Spambayes 008.1
and Outlook 2002 (10.4712.4219), Service Pack 2

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Comment By: Don Boettger (donnieb)
Date: 2003-10-12 08:51

Message:
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I'm having the same problem when trying to install the 
Outlook plugin, version 008.1.  A few more details:

I'm running WinXP SP1 Build 2600, and Outlook 2000 SP3 
9.0.0.6627.  I also run Norton AntiVirus 2003 Professional 
Edition, but I disabled it during the installation attempt.

The install wizard starts and runs up to the point where it 
starts "Registering", then an "Unable to register DLL/OCX" 
error dialog is displayed for the file spambayes_addin.dll.  I'm 
using the default installation location (C:\Program 
Files\Spambayes Outlook Addin).  The file in question is 
present in that directory.

The error dialog includes Retry and Ignore options, but neither 
of these is effective.  All I can do is abort the install.

An install log is created, but it has size 0 bytes after the 
install fails.  This makes it rather unhelpful for debugging...


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Comment By: Jan Albrecht (jaal2001)
Date: 2003-09-21 09:49

Message:
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Version 008.1 gives me the same error.
Outlook 2003 (10.4712.4219) SP-2

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Comment By: john (justaname)
Date: 2003-09-17 01:01

Message:
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user_id=868390

Sorry I forgot to add I was using version 8.1 of the 
spambayes outlook plugin.

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