[spambayes-bugs] [ spambayes-Bugs-807618 ] outlook 2003 install
fail to register spambayes_addin.dll
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Fri Oct 24 20:45:22 EDT 2003
Bugs item #807618, was opened at 2003-09-17 00:55
Message generated for change (Comment added) made by alpatzke
You can respond by visiting:
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Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: john (justaname)
Assigned to: Mark Hammond (mhammond)
Summary: outlook 2003 install fail to register spambayes_addin.dll
Initial Comment:
While testing build 11.5608.5606 the following error is
recieved.
spambayes_addin.dll
unable to register the dll/ocx dllregisterservice failed;
code 0x00000000.
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Comment By: Al Patzke (alpatzke)
Date: 2003-10-24 19:45
Message:
Logged In: YES
user_id=890193
Has anybody else had the following happen? After several
days of using 8.1 version very successfully, quite suddenly
it quits working? I locked my computer and then came back.
Opened Outlook and clicked 'delete as spam' and nothing
happened. The button clicks but nothing is deleted, nothing
is moved, nothing happens even though the buttons are on the
toolbar. I restarted the computer a few times and nothing. I
even uninstalled Spambayes completely, reinstalled it and
nothing. Anybody have a hint?
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Comment By: Don Boettger (donnieb)
Date: 2003-10-23 19:08
Message:
Logged In: YES
user_id=885365
The simplified pathname worked for me too, although not on
the first try -- I had to hit Retry once, but that succeeded.
It's now doing a nice job on the spam, since I had about 3000
emails in the Spam folder by the time I got it going... :-)
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Comment By: Daniel Regier (dregier)
Date: 2003-10-23 11:37
Message:
Logged In: YES
user_id=326244
I was receiving the same error and also fixed it by
installing to just a program files\spambayes folder. Since I
had already had a failed install on the computer I had to
delete the original default directory and also deleted a
couple of extra registry keys that had the word spambayes in
them. That seemed to resolve me issue with installing.
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Comment By: Al Patzke (alpatzke)
Date: 2003-10-20 18:38
Message:
Logged In: YES
user_id=890193
When I changed the install directory to \Program
Files\Spambayes
(eliminating the Outlook Addin) installation completed without
problems.
The above worked for me also. it's definitely something to
do with a path statement in the registering utility.
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Comment By: Tim Trentham (ttrentham)
Date: 2003-10-20 11:33
Message:
Logged In: YES
user_id=430640
A quick follow-up to my post on 10.19. I uninstalled via
Add/Remove Programs in Control Panel and then ran the
installer again. This time, I didn't get the error and it
seems to have installed correctly, although I didn't give it
any emails for training, so it'll be a few days before I'll
know if it's actually filtering correctly.
Judging from the number of comments, the fact that it has
yet to be resolved, and that I was able to get it to work on
a re-install seems to point to some sort of race condition
that may not be all that easy to reproduce.
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Comment By: Tom Psenak (tpsenak)
Date: 2003-10-20 11:17
Message:
Logged In: YES
user_id=890856
I had the same failure using XP SP1 and Outlook 2000. When
I changed the install directory to \Program Files\Spambayes
(eliminating the Outlook Addin) installation completed without
problems. Maybe some type of path resolution error prevents
the \Program Files\Spambayes Outlook Addin path from
registering.
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Comment By: Tim Trentham (ttrentham)
Date: 2003-10-19 12:31
Message:
Logged In: YES
user_id=430640
Same problem. Install fails to register spambayes_addin.dll
with error code 0xc0000005. Retry fails as well.
I tried registering it manually with regsvr32 and got the
same error. The log files are created, but they're empty.
The install wizard doesn't appear.
Latest SpamBayes 008.1
Windows XP SP1 with all latest patches.
Outlook 2002 (10.4712.4219) SP-2
It might be interesting to note that I tried installing on
another computer with all of the same versions. I got the
error, picked retry and it succeeded.
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Comment By: Al Patzke (alpatzke)
Date: 2003-10-19 10:07
Message:
Logged In: YES
user_id=890193
I have the exact same problem as reported. Spambayes 008.1
and Outlook 2002 (10.4712.4219), Service Pack 2
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Comment By: Don Boettger (donnieb)
Date: 2003-10-12 08:51
Message:
Logged In: YES
user_id=885365
I'm having the same problem when trying to install the
Outlook plugin, version 008.1. A few more details:
I'm running WinXP SP1 Build 2600, and Outlook 2000 SP3
9.0.0.6627. I also run Norton AntiVirus 2003 Professional
Edition, but I disabled it during the installation attempt.
The install wizard starts and runs up to the point where it
starts "Registering", then an "Unable to register DLL/OCX"
error dialog is displayed for the file spambayes_addin.dll. I'm
using the default installation location (C:\Program
Files\Spambayes Outlook Addin). The file in question is
present in that directory.
The error dialog includes Retry and Ignore options, but neither
of these is effective. All I can do is abort the install.
An install log is created, but it has size 0 bytes after the
install fails. This makes it rather unhelpful for debugging...
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Comment By: Jan Albrecht (jaal2001)
Date: 2003-09-21 09:49
Message:
Logged In: YES
user_id=855408
Version 008.1 gives me the same error.
Outlook 2003 (10.4712.4219) SP-2
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Comment By: john (justaname)
Date: 2003-09-17 01:01
Message:
Logged In: YES
user_id=868390
Sorry I forgot to add I was using version 8.1 of the
spambayes outlook plugin.
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