[spambayes-bugs] [ spambayes-Bugs-793775 ] Initialization Error SpamBayes in Outlook XP

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Thu Sep 4 11:25:12 EDT 2003


Bugs item #793775, was opened at 2003-08-23 15:49
Message generated for change (Comment added) made by sbrozius
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=793775&group_id=61702

Category: Outlook
Group: None
>Status: Closed
Resolution: None
Priority: 5
Submitted By: Sebastiaan Brozius (sbrozius)
Assigned to: Mark Hammond (mhammond)
Summary: Initialization Error SpamBayes in Outlook XP

Initial Comment:
When I install SpamBayes, the first time I can run it 

normally. However, when I log in as a different user on 

the same machine, I get the dialog that says "There 

was an error initializing the SpamBayes addin. Please 

restart Outlook and try again.". When I restart Outlook, 

however, I get the same message. Already tried 

reinstalling SpamBayes, but that doesn't seem to do the 

trick.



I'm using Windows Server 2003, Outlook XP (no SP's 

applied) and SpamBayes Outlook Plugin Beta 007....

----------------------------------------------------------------------

>Comment By: Sebastiaan Brozius (sbrozius)
Date: 2003-09-04 18:25

Message:
Logged In: YES 
user_id=676587

New source-version (alpha 5) doesn't seem to have this 

problem, so I'll close the case.

----------------------------------------------------------------------

Comment By: Sebastiaan Brozius (sbrozius)
Date: 2003-08-28 13:13

Message:
Logged In: YES 
user_id=676587

I've just retrieved the latest CVS-version (7 minutes ago) and 

everything seems to work fine, now.... I'll leave it open until 

I've got a response from you that the incident can be/is 

closed....

----------------------------------------------------------------------

Comment By: Sebastiaan Brozius (sbrozius)
Date: 2003-08-26 08:29

Message:
Logged In: YES 
user_id=676587

No differences in Exchange-configs. I already rules that out 

by deleting all but a pop3-account from my profile. Still 

nothing.



I've done as you asked and installed the source-code version 

but it has the same result.



Python Trace Collector shows these messages:

# This window will display output from any programs that 

import win32traceutil

# win32com servers registered with '--debug' are in this 

category.

Error connecting to Outlook!

Traceback (most recent call last):

  File "D:\Apps\SpamBayes\Outlook2000\addin.py", line 1127, 

in OnConnection

    self.manager = manager.GetManager(application)

  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 

825, in GetManager

    _mgr = BayesManager(outlook=outlook)

  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 

377, in __init__

    self.message_store = msgstore.MAPIMsgStore(outlook)

  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 

158, in __init__

    self._GetMessageStore(None)

  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 

222, in _GetMessageStore

    mapi.MDB_WRITE |

com_error: (-2147221223, 'OLE error 0x80040119', None, 

None)

ERROR: 'There was an error initializing the SpamBayes 

addin\r\n\r\nPlease re-start Outlook and try again.'

Traceback (most recent call last):

  File "D:\Apps\SpamBayes\Outlook2000\addin.py", line 1127, 

in OnConnection

    self.manager = manager.GetManager(application)

  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 

825, in GetManager

    _mgr = BayesManager(outlook=outlook)

  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 

377, in __init__

    self.message_store = msgstore.MAPIMsgStore(outlook)

  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 

158, in __init__

    self._GetMessageStore(None)

  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 

222, in _GetMessageStore

    mapi.MDB_WRITE |

com_error: (-2147221223, 'OLE error 0x80040119', None, 

None)



The error also occurs when I use only me exchange-account, 

with no PST-file used in my profile....

----------------------------------------------------------------------

Comment By: Jesper Rasmussen (shamran)
Date: 2003-08-26 07:59

Message:
Logged In: YES 
user_id=852337

The same happens to me ! Have reinstalling ! where 

should i send my logfile ?

----------------------------------------------------------------------

Comment By: Mark Hammond (mhammond)
Date: 2003-08-26 00:08

Message:
Logged In: YES 
user_id=14198

Has your user account successfully configured Outlook?  Can

you see folders and send messages when logged in as this

user?  Is there anything else different about this users

Outlook config versus the Admins - eg, lack of/extra

personal folders or exchange server configs?



If you were willing to run the source-code version we could

track this further.

----------------------------------------------------------------------

Comment By: Sebastiaan Brozius (sbrozius)
Date: 2003-08-25 15:18

Message:
Logged In: YES 
user_id=676587

Dunno what Windows Server 2003 does different than XP 

does in this. I've installed the program as administrator, 

where it runs fine (one single e-mail account to exchange-

server). Then I logged in as my personal account and it never 

ran properly. I've tried installing it again using my personal 

user account (with enterprise admin-rights) over the existing 

install, but to na avail. It still works under the administrator-

account.



I've got three e-mail accounts; 2 POP3's and one Exchange. 

I've already removed one POP3 and the exchange-account, 

but that doesn't do the trick. I've only got one Outlook-

profile, that's set to default and "always use", so that 

shouldn't be the problem (I hope...)

----------------------------------------------------------------------

Comment By: Mark Hammond (mhammond)
Date: 2003-08-25 12:43

Message:
Logged In: YES 
user_id=14198

Is there anything "unusual" about this machine?  Does it

have any kind of special logon to the server?  This error is

getting the "default message store" for the machine, which

is where the primary "Inbox" etc is located.  I've never

seen an error fetching this before, so I need a few more

clues...

----------------------------------------------------------------------

Comment By: Mark Hammond (mhammond)
Date: 2003-08-25 01:47

Message:
Logged In: YES 
user_id=14198

Can you please attach the log file from the failed machine?

 Please change the bug status back to "Open" when you do. 

Thanks.

----------------------------------------------------------------------

You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=793775&group_id=61702



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