[spambayes-bugs] [ spambayes-Bugs-783914 ] registration error 0x0000000 during install

Mon Sep 8 06:39:57 EDT 2003

Bugs item #783914, was opened at 2003-08-06 14:31
Message generated for change (Comment added) made by mhammond
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=783914&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Mark Hammond (mhammond)
Assigned to: Mark Hammond (mhammond)
Summary: registration error 0x0000000 during install

Initial Comment:
Reported twice.  Both times XP as the OS, once with

Outlook XP SP2, other not specified.

NFI :)

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>Comment By: Mark Hammond (mhammond)
Date: 2003-09-08 22:39

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For anyone tracking this:

Please try version 008 of the addin (see

http://spambayes.sourceforge.net/windows.html) - we recently

removed a dependency that I think is likely to have

contributed to registration problems.

If you still have problems, please attach a log file from

the new version (but I will keep this bug open as the main

tracker)

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Comment By: Werner Prothmann (wernerpro)
Date: 2003-08-14 15:26

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Hi Buzz,

it helped, but first at the second attempt. The first try failed 

and showed the return code 0x80040201.

Now I will see how it works and start with configuring.

Regards Werner.

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Comment By: Buzz Aldrich (buzz4209)
Date: 2003-08-13 23:16

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wernerpro,

Per my comment below I had same issue.

I got around it by running "regsvr32 spambayes_addin.dll" 

from the directory in which spambayes_addin.dll resides.

I did this while the error message was on the screen then 

chose ignore to continue with the install.

Hope this helps,

Buzz

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Comment By: Werner Prothmann (wernerpro)
Date: 2003-08-13 19:07

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I can't install SpamBayes, even when I kill all unnecessary 

processes. Now only the following processes activ:

smss, csrss, winlogon, services, lsass,

svchost (3 times) spoolsv, taskmgr, regsvc, mstask, winmgmt 

and explorer. 

Are there any ideas what I can do, to come over registration 

error 0x0000000?

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Comment By: Dan Warburton (warb)
Date: 2003-08-13 00:42

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I encountered this problem. I think it was an backgroud office 

in my startup folder. 

Kill some QZ... something process and install completed. 

sorry I did not make a note of the process name. 

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Comment By: Barry Merrill (barry99)
Date: 2003-08-07 23:59

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I found that stopping Norton Anti-Virus eliminated this install 

error.

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-07 09:25

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One user saw this traceback:

Registered: SpamBayes.OutlookAddin 

Traceback (most recent call last):

  File "<string>", line 16, in DllRegisterServer

  File "out1.pyz/addin", line 1205, in RegisterAddin

  File "out3.pkg/iu.pyc", line 299, in importHook

ImportError: No module named _winreg

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Comment By: Buzz Aldrich (buzz4209)
Date: 2003-08-07 03:40

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I experienced the same error on windows XP SP1a, all hotfixes 

current (8/6/03) using Outlook XP also Patched.

I killed all running tasks except those required by OS for basic 

functionality and still had error.

Running Regsvr32.exe by hand from spambayes directory 

worked.

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Comment By: Mike OBrien (mobri2a)
Date: 2003-08-06 23:31

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Outlook 2000 SP-1 and SP-3 on Win2K - encountered the 

same problem.  Closed ALL Windows apps and killed 

unnecessary processes a wowexec.exe NTVM that I couldn't 

identify, QuickTime systray process, PWComm.exe 

(Photoworks uploader).  Afterwards the install ran clean.  If I 

can identify exactly which process caused the error I'll post 

an update.

(Word is *not* my default email editor)

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-06 19:04

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>From one of the reporters:

I tried killing lots of background processes and managed to

get it to install.  It turns out that WINWORD.EXE was

running (even though no windows were open).  I think this

happens when Word is the default e-mail editor.

MH: Which probably means the installer should also ensure

WinWord is down.

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-06 14:41

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Other reporter has Outlook 2000. Existing add-ins include

both VirusScan7 related stuff and a Windows CE addin for

ActiveSync 3.7, along with the optional WinFax plugin

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=783914&group_id=61702