[spambayes-bugs] [ spambayes-Bugs-1072734 ]
outlook_addin_register.exe crash
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noreply at sourceforge.net
Mon Dec 6 21:01:51 CET 2004
Bugs item #1072734, was opened at 2004-11-24 11:59
Message generated for change (Comment added) made by jaythompson
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1072734&group_id=61702
Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Jay Thompson (jaythompson)
Assigned to: Nobody/Anonymous (nobody)
Summary: outlook_addin_register.exe crash
Initial Comment:
Had been using SpamBayes for a year, new HDD,
reinstalling system all over again.
Trying to install in Outlook 2000, with the new SP3
Office update.
outlook_addin_register.exe crashes, the installer reports
it's finished.
Nothing (buttons, etc) shows up in Outlook.
The spambayes.log file is empty (zero bytes).
The M$ error reporting system txt file contains this:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="outlook_addin_register.exe"
FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="outlook_addin.dll"
SIZE="102400" CHECKSUM="0xA7D17DB0"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" LINK_DATE="07/23/2004
18:49:56" UPTO_LINK_DATE="07/23/2004 18:49:56" />
<MATCHING_FILE NAME="outlook_addin_register.exe"
SIZE="77824" CHECKSUM="0x42F02068"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" LINK_DATE="07/23/2004
18:49:55" UPTO_LINK_DATE="07/23/2004 18:49:55" />
<MATCHING_FILE NAME="outlook_dump_props.exe"
SIZE="36864" CHECKSUM="0xAA00A548"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" LINK_DATE="07/23/2004
18:49:54" UPTO_LINK_DATE="07/23/2004 18:49:54" />
<MATCHING_FILE NAME="python23.dll" SIZE="974915"
CHECKSUM="0xFC44F089" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x0" LINKER_VERSION="0x0"
LINK_DATE="12/18/2003 19:22:47"
UPTO_LINK_DATE="12/18/2003 19:22:47" />
</EXE>
<EXE NAME="msvcrt.dll"
FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="msvcrt.dll" SIZE="343040"
CHECKSUM="0x1BFAF375"
BIN_FILE_VERSION="7.0.2600.2180"
BIN_PRODUCT_VERSION="6.1.8638.2180"
PRODUCT_VERSION="7.0.2600.2180"
FILE_DESCRIPTION="Windows NT CRT DLL"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating
System" FILE_VERSION="7.0.2600.2180
(xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="msvcrt.dll"
INTERNAL_NAME="msvcrt.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x57CD3"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="7.0.2600.2180"
UPTO_BIN_PRODUCT_VERSION="6.1.8638.2180"
LINK_DATE="08/04/2004 07:59:14"
UPTO_LINK_DATE="08/04/2004 07:59:14"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll"
FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552"
CHECKSUM="0x4CE79457"
BIN_FILE_VERSION="5.1.2600.2180"
BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180"
FILE_DESCRIPTION="Windows NT BASE API Client DLL"
COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating
System" FILE_VERSION="5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="kernel32"
INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848"
LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180"
LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
Event viewer, application error says:
Faulting application outlook_addin_register.exe, version
0.0.0.0, faulting module msvcrt.dll, version
7.0.2600.2180, fault address 0x0003809e.
I've tried this several times, with same result, also after
restarting.
----------------------------------------------------------------------
>Comment By: Jay Thompson (jaythompson)
Date: 2004-12-06 12:01
Message:
Logged In: YES
user_id=1165628
Final resolution: I de-installed SpamBayes via the
Windows control panel add/delete programs (it was
showing up there, even though it wasn't showing up in
Outlook) and then the plugin installed normally when I
tried it again.
I've got no idea why it worked, and was surprised to see
it show up in the list of installed programs.
Thanks for the offered suggestions.
----------------------------------------------------------------------
Comment By: Jay Thompson (jaythompson)
Date: 2004-12-01 11:07
Message:
Logged In: YES
user_id=1165628
Yes, it did. (knock on wood.)
I suspect there is some other issue complicating this. I sent
the bug report to see if anyone else had experieced any
installation errors with the Office SP3 updates. It sounds like
there haven't been any, so it's likely some other conflict.
I had a recent install of Plone/Zope on the same box, which I
just removed to see if that was doing it. (I was also getting
pythonw crashes.) Too early to say, but so far, things seem
stable again.
----------------------------------------------------------------------
Comment By: Tony Meyer (anadelonbrin)
Date: 2004-11-30 18:03
Message:
Logged In: YES
user_id=552329
Did the Office update fix the Office crashes? If not,
perhaps this is a symptom of a larger issue?
----------------------------------------------------------------------
Comment By: Jay Thompson (jaythompson)
Date: 2004-11-29 10:25
Message:
Logged In: YES
user_id=1165628
I just tried the fix suggested:
[ 1059170 ] SpamBayes-1.0 msvcrt.dll install crash
http://sourceforge.net/tracker/?
group_id=61702&atid=498103&func=d
etail&aid=1059170
But got the identical crash. The version number of the
replacement msvcrt.dll that I have is 7.0.2600.0
I don't know if I have any other problems with the .dll, I don't
know how to check. But generally, my system is running well,
with only the typical amount of XP instabilities. I had been
experiencing some random Office crashes, which is why
Windows suggested I update Office 2000 to the lastest set of
patches/service packs. Since these were relatively new
updates I thought that might be why I couldn't get it to
install.
Unless you have some other tricks to share, I guess I'll have
to find some other spam manager, which is a drag as
SpamBayes had worked well for me for some time.
Thanks
----------------------------------------------------------------------
Comment By: Tony Meyer (anadelonbrin)
Date: 2004-11-25 18:40
Message:
Logged In: YES
user_id=552329
This is a dupe of
[ 1059170 ] SpamBayes-1.0 msvcrt.dll install crash
http://sourceforge.net/tracker/?group_id=61702&atid=498103&func=detail&aid=1059170
Which is strange - our best guess for this is that you have
a bad msvcrt.dll. Do you have any other problems with it?
The fix suggested in the above tracker might work - it would
be worth trying.
----------------------------------------------------------------------
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1072734&group_id=61702
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