[spambayes-bugs] [ spambayes-Support Requests-801751 ] Cannot install the program

[SourceForge.net]

Support Requests item #801751, was opened at 2003-09-06 15:31
Message generated for change (Comment added) made by kpitt
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=801751&group_id=61702

Category: Install Problem (example)
Group: None
Status: Open
Priority: 5
Submitted By: Erik Thorsen (passage)
Assigned to: Nobody/Anonymous (nobody)
Summary: Cannot install the program

Initial Comment:
After reading through almost every reported bug on this 
web site and also looking through the documentation 
html page I am most confident I can't find the reason 
for my error in any other way than reporting it here. 

The problem is as follows...

I first tried to install the addin for outlook. I had to 
cancel because it told me to close all outlook tasks and 
so forth. Then it adviced me to turn of any antivirus 
programs running. I felt it would be safest to restart my 
computer, so I choose the cancel button. 

After restarting and making sure I am not connected 
with anything like internet explorer, outlook, outlook 
express, yahoo, msn or anything else that should cause 
any problems, I get the following error message: 

You must close Outlook before spambayes can be 
installed. 

Please close all outlook windows (using File->Exit and 
log off" if available) and click retry, or cancel to exit the 
installation. 

If the message persists after closing all outlook 
windows, you may need to log off from windows and try 
again. 


I have tried everything now but I can't seem to get the 
program ready for installing, even though I have disabled 
my antivirus program and closed all open windows. 

As the program is not installed I have no log file or 
anything else to attach. 

I am running a windows system, xp pro, with office pro 
installed on it. If you need any additional information 
about my system, please do not hesitate to contact me!

If anyone can help me with this matter I would 
appreciate it very much!!!

Thank you



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>Comment By: Kenny Pitt (kpitt)
Date: 2004-03-09 16:26

Message:
Logged In: YES 
user_id=859086

Are you running ActiveSync, Palm software, or any other 
software for synchronizing an electronic organizer with 
Outlook?

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-02-16 23:18

Message:
Logged In: YES 
user_id=552329

Noting dupe in [ 801756 ] Problems installing the addin on win 
xp pro

<https://sourceforge.net/tracker/index.php?
func=detail&aid=801756&group_id=61702&atid=498104>

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=801751&group_id=61702