[spambayes-bugs] [ spambayes-Support Requests-852175 ] Missing "Recover from Spam" button

Wed Mar 10 17:01:56 EST 2004

Support Requests item #852175, was opened at 2003-12-02 05:52
Message generated for change (Comment added) made by anadelonbrin
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=852175&group_id=61702

Category: None
Group: None
>Status: Closed
Priority: 5
Submitted By: Dennis Grinberg (skipole)
Assigned to: Nobody/Anonymous (nobody)
Summary: Missing "Recover from Spam" button

Initial Comment:
I am current running version .81 of the plug-in on 
Outlook 2003 on Windows XP Pro. For the last couple of 
months, the “Recover from Spam” button has been 
missing most of the time. Sometimes it appears, I 
recover some mail, change folders and it is gone when I 
get back to the Possible Spam folder. For the last 
several weeks it hasn’t been appearing at all.

I deleted the toolbar, wiped out outcmd.dat and tried 
some other ideas but nothing helped.

The contents of the log file, after deleting the toolbar 
and outcmd.dat follows:

Loaded bayes database from &#039;C:\Documents and 
Settings\dgrinberg\Application 
Data\SpamBayes\default_bayes_database.db&#039;
Loaded message database from &#039;C:\Documents and 
Settings\dgrinberg\Application 
Data\SpamBayes\default_message_database.db&#039;
Bayes database initialized with 4036 spam and 170 good 
messages
SpamBayes Outlook Addin, Binary version 0.81 
(September 9, 2003) starting (with engine SpamBayes 
Beta2, version 0.2 (July 2003))
on Windows 5.1.2600 (Service Pack 1)
using Python 2.3+ (#46, Aug  6 2003, 16:39:24) [MSC 
v.1200 32 bit (Intel)]
SpamBayes: Watching for new messages in folder  Inbox
SpamBayes: Watching for new messages in folder  Spam
Processing 0 missed spam in folder &#039;Inbox&#039; took 
83.0346ms
FAILED to add the toolbar 
item &#039;SpamBayesCommand.Manager&#039; - (-
2147352567, &#039;Exception occurred.&#039;, (0, None, None, 
None, 0, -2147467259), None)
Deleted the dead popup control - re-creating

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>Comment By: Tony Meyer (anadelonbrin)
Date: 2004-03-11 11:01

Message:
Logged In: YES 
user_id=552329

Fair enough.

I'm closing this because it works for me (both having one on 
Exchange and one in a pst, which I do all the time, and 
having them in separate pst files).  I suspect that if this was 
a bug, then it would have been reported before now (the 
code managing this hasn't changed in a long time, AFAIK).

I'm using WinXP SP1 and Outlook 2002 SP2, FWIW.  If anyone 
else runs across this and has the problem, please reopen this.

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Comment By: Dennis Grinberg (skipole)
Date: 2004-03-11 10:52

Message:
Logged In: YES 
user_id=921507

There is no way for me to know for sure and since things are 
working now, I do not want to take a chance of testing and 
having it break.

I do know that I reselected folders many times and it only 
worked when I moved the folders to the same PST file.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-03-11 10:49

Message:
Logged In: YES 
user_id=552329

I have the possible spam folder and spam folder in different 
stores without any problem at all.  Are you certain that this 
was the problem, and that reselecting the spam 
folder/possible spam folder wasn't the actual fix?

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Comment By: Dennis Grinberg (skipole)
Date: 2004-03-11 03:53

Message:
Logged In: YES 
user_id=921507

The issue (which could be considered to be a bug) is that the 
SPAM folder was in one .PST file, and the POSSIBLE SPAM 
folder was in a different .PST file. Once I moved them to the 
same .PST file everything worked.

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Comment By: Kenny Pitt (kpitt)
Date: 2004-03-10 10:13

Message:
Logged In: YES 
user_id=859086

Are unsure messages still getting moved to your Possible 
Spam folder? The "Recover from Spam" button only shows up 
if you are in the one folder configured for Possible Spam in 
SpamBayes Manager.

Also, could you try upgrading to the 1.0a9 (0.9) version? I'm 
not aware of any changes that definately affect this, but 
diagnosis is always easier if you are on the latest version.

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Comment By: Dennis Grinberg (skipole)
Date: 2003-12-03 05:56

Message:
Logged In: YES 
user_id=921507

I am sure that the problem is not due to lack of space for the 
toolbar. That was the first thing I checked. Thank you for 
suggesting it though.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2003-12-02 12:32

Message:
Logged In: YES 
user_id=552329

Are you sure it simply isn't being hidden by Outlook since the 
full toolbar doesn't fit on the screen?  If the toolbar doesn't 
fit, Outlook removes as many of the buttons as necessary 
and places them in a little drop-down menu (looks like a little 
down arrow) at the end of the toolbar.

Typically this is where the 'missing' buttons can be found.  
You can avoid the problem by moving the toolbar to 
somewhere it will always have enough space.

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You can respond by visiting: 
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