[spambayes-bugs] [ spambayes-Bugs-957666 ] Plug-in (toolbar) won't appear after install

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Bugs item #957666, was opened at 2004-05-20 16:21
Message generated for change (Comment added) made by ksuchy
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=957666&group_id=61702

Category: Outlook
Group: Binary 1.0rc1
Status: Open
Resolution: None
Priority: 7
Submitted By: Kathy (ksuchy)
Assigned to: Mark Hammond (mhammond)
Summary: Plug-in (toolbar) won't appear after install

Initial Comment:
1) Outlook 2002 (SP-2); Windows XP.  Outlook is on an 
Exchange Server.
2) Installed spambayes-1.0rc1.exe.  Everything seemed 
to install fine.
3) Started Outlook.  No configuration window for 
SpamBayes appeared; no toolbars show.
4) Went to Tools/Options/Other/Advanced/COM Add-ins 
and tried to add outlook dll file from SpamBayes folder, 
but nothing happens.
5) Checked About Outlook/Disabled Items ... nothing 
listed there.
6) Tried installing again ... same problem.
7) Ran Detect and Repair of Outlook.  No help.

Where do I go from here?

I have about 6 computers on our network that are 
experiencing this exact same problem, while about 15 
users have experienced no problem with the SpamBayes 
install.  

Thanks very much for your help ... 
Kathy Suchy



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>Comment By: Kathy (ksuchy)
Date: 2004-05-20 16:59

Message:
Logged In: YES 
user_id=1046287

THANK YOU ANADELONBRIN!!!  That was EXACTLY what I 
needed to do.  I added the user to the administrator group 
and then re-ran the install.  It worked like a charm.  Then 
went back in and removed them as administrator.

Thanks so very much for your help!!!
Kathy

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-05-20 16:41

Message:
Logged In: YES 
user_id=552329

The log has an "access denied" error when trying to register
the plug-in.  Maybe you could try increasing the pemissions
of the user (temporarily) and rerunning the installer?

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Comment By: Kathy (ksuchy)
Date: 2004-05-20 16:26

Message:
Logged In: YES 
user_id=1046287

Forgot to mention:  on some (emphasis on "some") of these 
installs, SpamBayes does not recognize that Outlook is 
installed.  I check the Outlook box and tell it to install 
anyway.  It appears to install just fine.

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You can respond by visiting: 
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