[spambayes-bugs] [ spambayes-Bugs-960241 ] SpamBayes COM Add-in Box will not stay checked...

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Bugs item #960241, was opened at 2004-05-25 10:30
Message generated for change (Comment added) made by pfbpaul
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=960241&group_id=61702

Category: Outlook
Group: Source code 1.0rc1
Status: Open
Resolution: None
Priority: 5
Submitted By: Paul (pfbpaul)
Assigned to: Mark Hammond (mhammond)
Summary: SpamBayes COM Add-in Box will not stay checked...

Initial Comment:
I have been struggling with getting SpamBayes working 
again. I've been using it for many months with little 
problems, but recently it stopped filtering, and the menu 
bars became dead.

I've tried all sorts of variations on the following:

1. Removing and reinstalling SpamBayes
2. Removing and reinstalling dowlevel SpamBayes
3. Removing and reinstalling all of outlook
4. Removing \Documents and Settings\{username}
\Application Data\Microsoft\Outlook\outcmd.dat (this did 
remove the dead menu bars, which never reinstall now)
5. Checking for the log file. (exists and attached, 
contains only: Registered: SpamBayes.OutlookAddin 
Registration complete.)

No filtering. No menu bars. The SpamBayes check box 
appears (unchecked) in the Options->Other-
>Advanced_Options->COM_ADINS menu, but WILL NOT 
STAY CHECKED. Every time I check the box, I click o.k., 
then next time I go in it is unchecked again.

I'm at a loss... Any help would be appreciated. I'm being 
buried by a mountain of SPAM :(

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>Comment By: Paul (pfbpaul)
Date: 2004-05-27 08:13

Message:
Logged In: YES 
user_id=1048938

Maybe I'm not seeing it...

Troubleshooting guide for Windows 
(http://cvs.sourceforge.net/viewcvs.py/*checkout*/spambay
es/spambayes/Outlook2000/docs/troubleshooting.html?
rev=HEAD&content-type=text/html) describes looking in the 
COM add-in section to determine if the SpamBayes is 
enabled, but I can not find any reference to the  Help->About
Microsoft Outlook->Disabled Items screen.

I would suggest placing it  in the section that starts off 
with "Check that Outlook shows the addin as enabled"

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-05-26 16:02

Message:
Logged In: YES 
user_id=552329

It's already there!  Is there some way the troubleshooting
guide could be rearranged/changed so that it was easier to find?

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Comment By: Paul (pfbpaul)
Date: 2004-05-26 11:18

Message:
Logged In: YES 
user_id=1048938

As a thought, might be worth adding to the troubleshooting 
guide...

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-05-25 17:59

Message:
Logged In: YES 
user_id=552329

Outlook disables plug-ins seemingly whenever it feels like
it :)  One specific time, though, seems to be when Outlook
is updated - maybe that was the cause.

Anyway, glad it's fixed :)

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Comment By: Paul (pfbpaul)
Date: 2004-05-25 17:37

Message:
Logged In: YES 
user_id=1048938

Thanks! That was it!

How/Why it became disabled, I have no idea.  Beat my head 
against this problem for two days, so I appreciate the help!

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-05-25 17:07

Message:
Logged In: YES 
user_id=552329

Outlook 2003 has a "disabled items" list - have you checked
to see if SpamBayes is there?  You get to it via Help->About
Microsoft Outlook->Disabled Items.

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Comment By: Paul (pfbpaul)
Date: 2004-05-25 10:45

Message:
Logged In: YES 
user_id=1048938

Running Office 2003, Windows XP, SpamBayes 1.0RC1

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=960241&group_id=61702