[spambayes-bugs] [ spambayes-Support Requests-1092896 ] Can't
Reinstall SpamBayes
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Fri Jan 21 04:53:33 CET 2005
Support Requests item #1092896, was opened at 2004-12-30 08:51
Message generated for change (Comment added) made by anadelonbrin
You can respond by visiting:
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Category: Install Problem (example)
Group: v1.0 (example)
Status: Open
Priority: 5
Submitted By: markinkc (markinkc)
Assigned to: Nobody/Anonymous (nobody)
Summary: Can't Reinstall SpamBayes
Initial Comment:
Here's a tricky one. I had both Outlook 2002 and
Outlook 2003 installed on my system.
I had SpamBayes installed on Outlook 2002. It appeared
installed on Outlook 2003 too, but didn't work.
I uninstalled Outlook 2002 (actually all of Office 2002).
SpamBayes appeared to be installed in Outlook 2003,
but didn't work, so I tried (in the following order):
1 - Reinstalling SpamBayes.
2 - Uninstalling and Reinstalling SpamBayes
3 - Repairing Outlook2003, then uninstalling & reinstalling
SpamBayes
4 - Uninstalling both SpamBayes and Outlook 2003, then
reinstalling both.
5 - Deleting the SpamBayes data folder and reinstalling
SpamBayes.
Nothing seems to work. The SpamBayes installer runs
and says it has completed successfully, but the
SpamBayes manager does not appear when Outlook
launches and it is not in the Outlook toolbar.
I'm thinking there's a bad registry entry left over from
Outlook 2002, but have no clue what to look for.
Any suggestions?
----------------------------------------------------------------------
>Comment By: Tony Meyer (anadelonbrin)
Date: 2005-01-21 16:53
Message:
Logged In: YES
user_id=552329
If you uninstall SpamBayes and search through the registry
are there any keys left with "spambayes" in them?
----------------------------------------------------------------------
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