[spambayes-bugs] [ spambayes-Bugs-1103976 ] Outlook.exe will not terminate when launched via mailto
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Tue Jul 24 03:43:25 CEST 2007
Bugs item #1103976, was opened at 2005-01-17 09:56
Message generated for change (Comment added) made by montanaro
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Category: Outlook
Group: 1.1.x
Status: Open
Resolution: None
Priority: 5
Private: No
Submitted By: robert (elitemrp)
>Assigned to: Mark Hammond (mhammond)
Summary: Outlook.exe will not terminate when launched via mailto
Initial Comment:
I first ran into this problem a few months ago at work.
But at the time I thought it was related to a custom
program we run here. But now I noticed I can easily
reproduce the problem on any computer running
SpamBayes+Outlook 2003 on Windows XP.
Basically, I will open Outlook via the icon to read mail. I
will then close Outlook, and if I have Task Manager
open, I will see that Outlook.exe closes correctly.
Now if I launch a mailto: link (or use a program that
launches a new mail), where the Compose Mail window
opens, but not the actual outlook program, the problem
occurs. If I close the compose mail window, by either
clicking Send, or closing it without sending, the
OUTLOOK.EXE task will not exit.
If I launch Outlook again, I'll now have multiple instances
of OUTLOOK.EXE in task manager.
Now the multiple instances is what caused the problem
with our custom software at work, but that has nothing
to do with the fact that Outlook does not exit correctly
when running Spambayes and having a program/mailto
link open the Compose Mail window.
Yes I realize there have been 2 previous tickets about
OUTLOOK.EXE closing, but none came to the conclusion
that it's caused by a Compose Mail window. And both
are closed without a solution.
I have tested this on several computers and have tried
multiple things to try to fix it (such as renaming
extend.dat and other files) and nothing seems to work.
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>Comment By: Skip Montanaro (montanaro)
Date: 2007-07-23 20:43
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Mark, I'm reassigning this to you to see if you see an easy fix for this
problem. -- Skip
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Comment By: SelfMan (selfman)
Date: 2007-07-23 19:59
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The unload problem occurs also while:
- start outlook
- connect PDA via USB/Active sync
- let PDA turned On
- close outlook
Outlook stays open in background.
Now turn off PDA.
Normal behavior (without SpamBayes) - outlook closes
Bad behavior (With SpamBayes) - outlook stays "hanging" on background
This BUG is killing me, because I have to kill the outlook process...
And that can cause a damage to the pst file.
Problem exists in SpamBayes 1.1a3 and older.
PLEASE FIX IT !!!
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Comment By: SelfMan (selfman)
Date: 2007-03-24 21:42
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Its 2007 and this is still not fixed
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Comment By: Sadie (sadie_187)
Date: 2006-08-16 17:05
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Problem: Outlook 2003 does not terminate the outlook.exe
process at closing of the program.
Possible Solution (worked for me) : Active sync for my
outlook was causing the process to hang. Removed the
calendar, contacts sink option; which I rarely use.
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Comment By: Nytetears (nytetears)
Date: 2006-05-23 18:12
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To be honest Outlook 2003 was fine for a bit after
disabling the spam blocker and then it started with the
refusing to shut down again. I finally gave up and paid $5
for an addin that makes sure the program is shut down
(http://www.daveswebsite.com/software/olshutdown/ ).
I truely do not believe it is SpamBayes causing the
trouble as I have it without this program. I have found it
often happens if I click on an email link in a browser
when the program is not open. I do know I have had this
problem for years and I don't use addons in my email as a
general rule.
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Comment By: Christian Blackburn (seier)
Date: 2006-05-23 16:04
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Hi NyteTears,
> It seems that the spam filter in outlook is causing it to
>hang.
I wasn't able to reproduce this in Outlook 2003, which is
where the problem is at for most people. Perhaps you'd like
to tell us what version you're using and the exact steps you
took to resolve this. As far as I can tell the problem the
rest of us are experiencing is indeed related to SpamBayes'
plugin and not outlook itself, although I'm sure in the past
with all those security updates the scenario you've
described must have been true at least once.
Thanks,
Christian Blackburn
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Comment By: Tony Meyer (anadelonbrin)
Date: 2005-12-05 03:24
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See also:
[ 1336405 ] Add-In breaks MAPI control
http://sourceforge.net/tracker/index.php?func=detail&aid=1336405&group_id=61702&atid=498104
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Comment By: Nytetears (nytetears)
Date: 2005-10-27 14:59
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I had this problem on my computer and tried removing various
different program to fix it. Nothing worked. I have found it is
not related to any program outside of outlook. It is an outlook
problem. It seems that the spam filter in outlook is causing it
to hang. Once I turned off the spam filter that came with
outlook I never had the program hang once. I could not tell
you why it does this or a fix for it beyond turning the option
off but that is the cause of outlook remaining open in the task
manager.
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Comment By: Kip Cartwright (kcartwri)
Date: 2005-03-29 18:26
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I have the same problem on Outlook 2003. No problem with
Outlook XP (2002).
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Comment By: fsnyder (fsnyder)
Date: 2005-02-25 16:00
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This behavior of the Outlook.exe not being stopped properly
can be duplicated using the following VBScript code.
OPTION EXPLICIT
On error Resume Next
err.clear
Dim oOutlookApp, oOutlookNS
Set oOutlookApp = GetObject(,"Outlook.Application")
if Err <> 0 then
MsgBox "Outlook not currently running." & VbCrLf
& "Creating New Outlook Application. I'll kill it when I'm done"
set oOutlookApp = CreateObject
("Outlook.Application")
else
MsgBox "Outlook was running. I'll kill it anyway
when I'm done."
End If
MsgBox oOutlookApp.name & " version# " &
oOutlookApp.version
MsgBox "Now I'll kill the Outlook.exe process the clean way"
oOutlookApp.Quit
set oOutlookNS = Nothing
set oOutlookApp = Nothing
MsgBox "END"
Run it and watch the TaskManager for when the Outlook.exe
process gets created, and killed (as long as the SpamBayes
Add-In is NOT activated in Outlook)
This should normally kill the process unless some other add-
in or anti-virus code is not allowing Outlook to exit cleanly.
Hope this Helps
-fsnyder
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Comment By: Hal Smith (bpu_webguy)
Date: 2005-02-03 12:00
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One other source of hanging OL up, with or without
Spambayes is ActiveSync for your PDA, celll phone or
whatever.
AS does tend to work behind your back, a little bit. One of
the reasons I love Process Explorer from System Internals...
-h
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Comment By: Gil (spambayes411)
Date: 2005-02-02 04:52
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I've discovered this is not limited to the mailto function.
I use a program called SynchPST to keep outlook sychronized
between my home computer and my laptop. When SynchPST
opens, I see it in the task manager and it opens Outlook as
well. After I synch my PST files, I close SynchPST. It
closes but Outlook remains in the task manager. If the
Spambayes add-in is not loaded, then both SynchPST and
Outlook quit as they should.
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Comment By: Tony Meyer (anadelonbrin)
Date: 2005-01-24 17:22
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Thanks Kenny :) I don't really know what might be causing
this, but I guess you could start by checking to see if the
spambayes log gets to the "addin terminating" part. Let me
know if I can help at all (though I don't have OL2003 anywhere).
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Comment By: Kenny Pitt (kpitt)
Date: 2005-01-24 10:23
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Yep, I was able to confirm this problem on Outlook 2003.
If I activate a mailto link with SpamBayes loaded and
enabled, OUTLOOK.EXE will not exit when I close the compose
window. If I disable SpamBayes filtering from SpamBayes
Manager, OUTLOOK.EXE still doesn't exit. If I completely
disable loading of SpamBayes from the COM Add-ins dialog
then OUTLOOK.EXE closes properly when I close the compose
window.
I'll look into this further when I get a chance.
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Comment By: Tony Meyer (anadelonbrin)
Date: 2005-01-23 23:53
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Maybe this is specific to Outlook 2003 then? Kenny: you've
got 2003, right? Can you try and replicate this?
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Comment By: robert (elitemrp)
Date: 2005-01-21 05:49
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Yes, it only happens with SpamBayes installed.
I install SpamBayes, set up the toolbar, etc
Close Outlook, type mailto:blah at blah.com in a browser or click
a mail link and it opens the Compose Mail window. Once I close
this window, Outlook.exe ramains in the task list. If I click
another mailto link I'll have 2 stuck open, then 3, etc
If I have only 1 process loaded and it's the main Outlook
window, when I click a mailto link it will work fine since it
doesn't load a separate outlook.exe process. It only does this
when the main outlook program isn't loaded.
Once I uninstall SpamBayes or uncheck it in the COM Add-Ins
area in Outlook, this problem goes away. As soon as I close a
Compose Mail window, OUTLOOK.EXE terminates correctly.
I've tried this on several PCs, some with fresh installs of XP/
Outlook, some with several months old installs and other
applications, it's the same on each.
Thanks
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Comment By: Tony Meyer (anadelonbrin)
Date: 2005-01-20 21:17
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Have you tried this without SpamBayes installed? I get the
same behaviour without SpamBayes, which says to me it's an
Outlook problem, not a SpamBayes one.
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