[Spambayes-checkins] spambayes/Outlook2000/docs troubleshooting.html, 1.18, 1.19

[Mark Hammond]

Update of /cvsroot/spambayes/spambayes/Outlook2000/docs
In directory sc8-pr-cvs1:/tmp/cvs-serv23045

Modified Files:
	troubleshooting.html 
Log Message:
Add information about the data directory and configuration files.


Index: troubleshooting.html
===================================================================
RCS file: /cvsroot/spambayes/spambayes/Outlook2000/docs/troubleshooting.html,v
retrieving revision 1.18
retrieving revision 1.19
diff -C2 -d -r1.18 -r1.19
*** troubleshooting.html	10 Dec 2003 05:08:36 -0000	1.18
--- troubleshooting.html	12 Dec 2003 06:29:56 -0000	1.19
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*** 18,21 ****
--- 18,23 ----
    <li><a href="#Messages_have_incorrect_or_unexpected">Messages have
  incorrect or unexpected Spam values</a></li>
+   <li><a href="#ResetConfiguration">Resetting SpamBayes configuration</a><br>
+   </li>
    <li><a href="#register-all-users">SpamBayes is not available for all
  users on the machine</a><br>
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*** 205,208 ****
--- 207,241 ----
    </ul>
  </ul>
+ <h2><a name="ResetConfiguration"></a>Resetting SpamBayes configuration</h2>
+ In some cases, it may become necessary to reset your SpamBayes
+ configuration, especially if your configuration becomes invalid.&nbsp;
+ SpamBayes attempts to detect this situation, but doesn't always get it
+ right.&nbsp; This section details where critical configuration files
+ are stored.<br>
+ SpamBayes stores all configuration data in <a
+  href="#LocateDataDirectory">your data directory</a>.&nbsp; The
+ configuration information is stored in a file called <span
+  style="font-style: italic;">[profile name].ini</span>, where <span
+  style="font-style: italic;">profile name</span> is the name of your
+ Microsoft Outlook profile.&nbsp; The default profile name is usually <span
+  style="font-style: italic;">Outlook</span>
+ or <span style="font-style: italic;">Microsoft Outlook&nbsp; Internet
+ Settings</span>, but Outlook can be configured to use any number of
+ profiles, with any name.<br>
+ Note that in this directory, you will also find a file named <span
+  style="font-style: italic;">default_bayes_customize.ini</span> - this
+ file <span style="font-weight: bold;">is not </span>used to configure
+ the Outlook side of SpamBayes - look for any other .ini files in that
+ directory.<br>
+ If you delete the configuration file, SpamBayes will be completely
+ reset.&nbsp; Note you will not lose your training data, only your
+ configuration information.&nbsp; The next time you start Outlook, the
+ SpamBayes configuration wizard should appear, guiding you through the
+ configuration process<br>
+ Your training data is also stored in this directory, but in files with
+ a <span style="font-style: italic;">.db</span> extension.&nbsp; If you
+ ever want to delete your training information, remove the two <span
+  style="font-style: italic;">.db</span> files in this directory.<br>
+ You may like to consider backing up this directory.<br>
  <h2><a name="register-all-users"></a>SpamBayes is not available for all
  users on the machine.</h2>
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*** 311,315 ****
  information, or zip it up.&nbsp; If you don't know what that means,
  please send a mail.<br>
! <h3><a name="ReportABug"></a>Report a bug</h3>
  All SpamBayes bugs are maintained in <a
   href="http://sourceforge.net/tracker/?group_id=61702&amp;atid=498103">this
--- 344,370 ----
  information, or zip it up.&nbsp; If you don't know what that means,
  please send a mail.<br>
! <h3><a name="LocateDataDirectory"></a>Locating your Data Directory</h3>
! SpamBayes stores all configuration and database information in a single
! directory.&nbsp; By default, this directory is located under the user's
! <span style="font-style: italic;">Application Data</span>
! directory.&nbsp; You can locate this directory by
! using the <span style="font-style: italic;">Show Data Folder</span>
! button on the <span style="font-style: italic;">Advanced</span> tab of
! the main SpamBayes Manager dialog.<br>
! If you need to locate it by hand, on
! Windows NT/2000/XP, it will probably be <span
!  style="font-style: italic;">C:\Documents
! and Settings\[username]\Application Data\Spambayes</span>, or on other
! versions of Windows it will probably be <span
!  style="font-style: italic;">C:\Windows\Application Data\Spambayes</span>.&nbsp;
! Note that the <span style="font-style: italic;">Application Data </span>folder
! may be hidden, so Windows
! Explorer may not show it by default, but you can enter the path into
! the Address Bar and Explorer will open it.<br>
! Note that by modifying the configuration files, you can tell SpamBayes
! to store this data in any directory, so it is possible your data is
! being stored elsewhere - contact your network administrator if this
! appear to be the case.
! <h3>Report a bug</h3>
  All SpamBayes bugs are maintained in <a
   href="http://sourceforge.net/tracker/?group_id=61702&amp;atid=498103">this