[Spambayes-checkins] website faq.txt,1.85,1.86
Tony Meyer
anadelonbrin at users.sourceforge.net
Wed Jan 26 05:18:55 CET 2005
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Update of /cvsroot/spambayes/website
In directory sc8-pr-cvs1.sourceforge.net:/tmp/cvs-serv15963
Modified Files:
faq.txt
Log Message:
Add a FAQ about the common Outlook display refresh problem.
Index: faq.txt
===================================================================
RCS file: /cvsroot/spambayes/website/faq.txt,v
retrieving revision 1.85
retrieving revision 1.86
diff -C2 -d -r1.85 -r1.86
*** faq.txt 17 Jan 2005 02:20:18 -0000 1.85
--- faq.txt 26 Jan 2005 04:18:42 -0000 1.86
***************
*** 1479,1482 ****
--- 1479,1509 ----
+ Messages don't move after clicking until I change folder
+ --------------------------------------------------------
+
+ This applies to users of the Outlook plug-in and Exchange: what you will
+ see is that if you click the "Delete As Spam" or "Recover From Spam"
+ button the message won't move until you refresh the Outlook display in some
+ manner (change folder, select another item, etc).
+
+ Actually, the message is moved immediately - it's the Outlook display that
+ doesn't get updated, so it just looks like the message hasn't moved.
+
+ We believe that this is an Outlook problem that we are triggering (but
+ we do not know of any way to work around it. Please let us know if you
+ have more information than we do!). If you are using Exchange 2003 you
+ can enable 'cached mode' and that typically fixes it.
+
+ We suspect that this applies to particular combinations of Outlook and
+ Exchange versions. It seems to be newer versions of Outlook (earliest
+ seen so far is Outlook 2002 SP2) that are affected.
+
+ For the moment, it appears that this is a problem with Outlook, and that
+ the most likely solution will be in an update to Outlook from Microsoft.
+
+ Please don't report this as a new bug. However, if you have any additional
+ information about this situtation, we would love to hear it.
+
+
Development
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