[Spambayes] I think I've stuffed up!

[Mark Hammond]

Try these steps:

* Open a copy of the trouble-sheeting guide (for reference while doing this)
* Close down Outlook.  Use the Windows "Task Manager" (Ctrl+Alt+Delete is
one way to get to it) to check that the process "outlook.exe" doesn't exist.
If it does, re-boot and follow these steps before starting Outlook.
* Uninstall SpamBayes.
* Delete the "outcmd.dat" file, as per the troubleshooting guide.
* Install the latest SpamBayes version.

This should get everything back to working.  Let us know is it does and I
will add it to the troubleshooting guide as "the last resort" :)

Mark.


> I've gone right through the troubleshooting guide and tried every
> option.
>
> Using Windows XP, Outlook 2000
>
> Originally installed spambayes V2. No problems worked beautifully.
>
> Decided to update to V5. Did an uninstall of V2 - this told me it had
> uninstalled but could not uninstall certain files, tried to
> delete them
> manually but it told me they were protected etc etc.
>
> Installed V5 no icons on outlook, checked everything as per
> troubleshooter - Spambayes was enabled, but no luck with restarting
> outlook.
>
> Went to control panel, deleted V5, reinstalled V2, got the icons back
> but when clicking on them would not give me the drop down
> menu, and mail
> that came in was not scanned and put in spam box.
>
> Not a programming guru so any plain English help would be really
> appreciated!
>
> Many thanks
>
> Boop
>
>
> ________________________________
> Here I am! Now what are your other two wishes?.
>
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