[Spambayes] crashing outlook with pgp plugin

AndreasK services at AndreasK.de
Thu Oct 9 01:10:14 EDT 2003


Hi!

NOW I have a "real" problem:
   Outlook now crashes every now and then.
   Completely!
   And sometimes without any possibility of restarting!


SYMPTOM:
--------
After some ~30 mails (I am emptying my 
long-not-have-fetched Notebook-pop-account),
Outlook just crashes suddenly after fetching certain mails.


Sometimes I can restart Outlook, fetch the mails AGAIN
(after crashing, Outlook re-fetches all mails since last start-up)
- and it happens AGAIN WITH THE SAME MESSAGE!


But sometimes, I can't even start Outlook again!
With a restart of Outlook, it immediately crashes again,
again and again. Outlook's a Zombie then. Dead. Unusable.
...Until I UNINSTALL the SpamBayes Outlook plugin. 

Then it works fine again (without SpamBayes functionality), 
but even after reinstalling the SpamBayes Outlook plugin, 
everything's fine again then. Until the next bad message 
makes it crash again. Hmpf. Grmpf.

So I have to uninstall the Outlook plugin again.

Goto SYMPTOM:  ;-)
     --------



The error is sth like

"Outlook.exe - Application Error"
The instruction at "0x33010542" referenced memory at "0x20217369".
The memory could not be "written".
Click OK to terminate the program.
Click on Cancel to debug the program.

In the debugger, there is another error alert window:
Unbehandelte Ausnahme in OUTLOOK.EXE (PGPEXCH.DLL): 0xC0000005: Access Violation

and the cursor is on
33010542	mov	dword ptr [ecx+4],edi



The library PGPEXCH.DLL is part of the PGPi.org (v7) 
enc/decryption suite with Outlook integration
and never made any hassle before now. Never.
The version is 7.0.3.0 build 222 (7.0.3 Hotfix 1)

So somehow SpamByes Outlook Plugin is interfering
with PGPi.org Outlook Plugin of Network Associates.


hmmmm....

In the Outlook Plugin Panel "Advanced" I have already 
increased the "Processing start delay" to 3.0s and 
the "Delay between" to 2.0 seconds. 

Moreover I have increased the Diagnostics Log File verbosity 
from 0 to 1, in the hope that we can find out what's going on.
What is a good verbosity? More than 1?

Andreas




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