[Spambayes] Bug: Outlook 2003 + Spambayes + Preview Pane == Outlook Crash

Kenny Pitt kennypitt at hotmail.com
Fri Oct 24 12:22:18 EDT 2003


Jon Dowell wrote:
>> Jon Dowell wrote:
>>> I'm using Windows XP SP1, Outlook 2003 (Final), SpamBayes Add-in
>>> 0.81 (binary version). Log file attached is typical (all crashes
>>> produce the same log file, basically). 
>>> 
>>> If the Inbox (which is the default folder Outlook start in) has the
>>> Reading Pane enabled, Outlook crashes just after the reading pane
>>> becomes visible. This takes just a split-second (I can see it, then
>>> it is gone). 
>> 
>> Looks from your log like you also have your 'Possible Spam' folder
>> set to Inbox.  Could you try creating a separate 'Possible Spam'
>> folder and assigning it in SpamBayes Manager?  It would be
>> interesting to know if it still crashes in this case.
>> 
>> I'm running Outlook 2003 myself, and I've had no problems with the
>> reading pane in Inbox.  However, I'm running a newer development
>> version of the plugin so not sure if something has changed recently
>> that could be affecting this.
> 
> Actually, my Possible Spam was set to go to a folder named Spam -
> unsure before. (I should probably have mentioned that I was
> previously using Outlook XP, and had upgraded to 2003). However, I
> went ahead and used the SpamBayes manager to set the folders for Spam
> and Possible Spam again (to the same directories) just to be sure.
> This seems to have fixed the error; Outlook now starts up with the
> Preview Pane fine. Either that, or it was some weird intermittent
> error that just happened to occur 5 times in a row yesterday.

Well, even though my initial guess was incorrect, I'm glad it led you to
try something that seems to have fixed the problem for you (at least for
now).  If I can find some extra time to fiddle with my settings, I'll
see if I can duplicate the problem and maybe we can come up with a
patch.  Please let us know if the problem crops again in the future.

> BTW, how did you infer that I had Possible set to Inbox? I do have two
> folders named Inbox being watched by SpamBayes (a local PST one, and a
> Hotmail one).

Sorry, saw Inbox twice in your log and wrongly jumped to the conclusion
that one of them should have been your Possible Spam folder.  Maybe in a
future version we can add some more info in the log about the location
of the folders so that we can better differentiate folders that have the
same name.

-- 
Kenny Pitt





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