[Spambayes] Outlook 2002 misplaced registry lookup?
mhammond at skippinet.com.au
Wed Sep 10 11:56:30 EDT 2003
> When I attempt to install the app, I get a surprising dialog
> box that states
> "Outlook appears to not be installed." It then asks me if I
> want to install
> anyway, which I do, but it's clear that my Outlook is just
> never seeing (or
> using) the SpamBayes plug-in. It's as if the SpamBayes plug-in program
> doesn't believe I have Outlook on my machine, but I assure
> you I'm using my
> own legit version of Outlook 2002, from the OEM, with my own
> product license
> number, via the PC I bought from Dell.
> Being the type who likes to try to figure out stuff for
> myself, I read the
> FAQs unsuccessfully and then decided to search Google, where
> I happened upon
> this page:
> It appears to my untrained eye that the code is looking for a registry key
> where mine is NOT.
The installer program simply checks if the key
'Software\Microsoft\Office\Outlook' exists under HKEY_CURRENT_USER. I
assume you didn't have this key (but probably will now, as we should have
The "addin registration" code involves 2 steps - one is installing a COM
object (which I assume has worked) and the other is listing the addin in the
"Software\Microsoft\Office\Outlook\Addins" part of the registry. You should
find this key now exists, as SpamBayes created it - can you check it does?
Does "Help->About->Disabled Items" list it?
> Further, check out this this (completely unrelated but still relevant)
Excellent detective work :) But unfortunately, that doens't appear relevant
to this issue.
> The Outlook registry key is in fact under my 10.0 directory, when I do a
> RegEdit - which is NOT, I believe, where SpamBayes is looking for it.
> it doesn't see my Outlook so that it can plug itself in....
My registry has "Software\Microsoft\Office\10.0\Outlook", but also
"Software\Microsoft\Office\Outlook" with the addins (including a "Microsoft
VBA Addin" that mysteriously appeared :)). Significantly, I also have a
"Software\Microsoft\Office\Outlook\Outlook 10 Accounts" key, which implies
Outlook 10 does store *some* stuff there.
> But the upshot of it is that SpamBayes doesn't appear to be installing
> correctly on my desktop PC - doesn't show up anywhere as a Toolbar
> possibility, and I truly can't figure out what I should do next to get it
> working on my big machine as sweetly as it's working on my laptop.
I'm sure you won't be alone here though, so I'd love to sort it out too.
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