[Spambayes] Troubleshooting Help

[Tony Meyer]

> I'm having a problem re "Toolbar items appear, but
> fail to work". The "recover from Spam folder button"
> and "sent to Spam folder button"  fail to response,
> but everything else works fine i.e. filtering, scoring,
> etc... What I've done so far is: (1) Deleted and
> completely reset all Outlook toolbars, including the
> two Spam folder buttons. still fail to response, (2)
> Reinstalled the software. still no button response.
> Version wise. Spambayes Outlook Addin Binary Version
> 1.0rc2 (June 2004).

The most likely culprit is a database problem (to which the solution is
retraining from scratch).  If you send us a copy of your most recent log
file, we would be able to tell for sure.

=Tony Meyer

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