FW: [Spambayes] Troubleshooting Help

[Steve Kocino]

-----Original Message-----
From: Steve Kocino [mailto:skocino at sapirolaw.com]
Sent: Friday, August 13, 2004 9:01 AM
To: Tony Meyer
Subject: RE: [Spambayes] Troubleshooting Help


Thanks for the reply Toni... Log file attached.

Steve


-----Original Message-----
From: Tony Meyer [mailto:tameyer at ihug.co.nz]
Sent: Thursday, August 12, 2004 9:12 PM
To: 'Steve Kocino'; spambayes at python.org
Subject: RE: [Spambayes] Troubleshooting Help

> I'm having a problem re "Toolbar items appear, but
> fail to work". The "recover from Spam folder button"
> and "sent to Spam folder button"  fail to response,
> but everything else works fine i.e. filtering, scoring,
> etc... What I've done so far is: (1) Deleted and
> completely reset all Outlook toolbars, including the
> two Spam folder buttons. still fail to response, (2)
> Reinstalled the software. still no button response.
> Version wise. Spambayes Outlook Addin Binary Version
> 1.0rc2 (June 2004).

The most likely culprit is a database problem (to which the solution is
retraining from scratch).  If you send us a copy of your most recent log
file, we would be able to tell for sure.

=Tony Meyer

---
Please always include the list (spambayes at python.org) in your replies
(reply-all), and please don't send me personal mail about SpamBayes. This
way, you get everyone's help, and avoid a lack of replies when I'm busy.
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