[Spambayes] Refresh Issue on Exchange 2003, SB1.0.1

Fri Dec 10 15:06:36 CET 2004

At least we're trying to describe the same problem.  I've not been
patient enough to observe a delayed refresh. 

At the moment, however, I've got another issue in that the PC with the
refresh issue stopped filtering on all the folders, and I cannot get it
restarted.  I've uninstalled, installed, disabled, enabled, and stood on
one foot while concurrently clicking the right-handed mouse with my left
hand, all without success.

But, to complicate the issue: I see (saw) the refresh issue only on one
PC.  My laptop refreshes automatically and instantly upon every "Delete
as SPAM" or "Recover from SPAM" request.

The major difference between the PC and the laptop (besides the obvious,
<VBG>):
	PC is not running Outlook in Exchange Cached mode
	Laptop IS running Outlook in Exchange Cached mode
	PC monitors 5 other user accounts
	Laptop monitors only my account

Beyond the refresh, though, on the PC I cannot drill down on the folders
of the other accounts to select/deselect those to be filtered.

I REALLY like Spambayes, my thanks to Tony and the others that know how
to write code.  I'm just a network admin and Exchange Manager, helping
staff undo the View changes they claim they didn't make in Outlook that
"deleted all my mail".  

I first observed the refresh issue when WinXP/SP2 installed on the PC.
SB was at an older version, but I don't recall which one.

I don't know when the drill down problem was introduced.  I was
obviously able to drill down on other accounts in an earlier version of
SB, probably .8 or whatever it was called, but in 1.0 and 1.0.1 the
drill down isn't possible (but complicated by the fact that filtering
won't start either).  Is the loss of drill down on other accounts the
cause of the stopped filtering?

Windows hotfixes and Office 2003 have also become part of the
environment; maybe our problems are caused by one of those "fixes."

I'll add an account on my laptop Outlook and see if I can drill down on
it.

____________________________________

Harold Vandeventer

Network Administrator
DPRA Incorporated
200 Research Dr
Manhattan, KS 66503

Voice: (785) 539-3565 ext 1026
FAX: (785) 537-0272

-----Original Message-----
From: Kent, James [mailto:JJKent at avemarialaw.edu] 
Sent: Thursday, December 09, 2004 6:59 PM
To: Harold Vandeventer
Subject: RE: [Spambayes] Refresh Issue on Exchange 2003, SB1.0.1

Harold,
Thats it exactly.  It takes about 1.5 - 2 minutes before the refresh
finally
kicks in -- If I wait it out.  If I hit F5 or any other method that
forces a
refresh, then I get the refreshed view right then.

The question is why?  This wasn't always the case.  I could go through
the
suspect folder and whip out 15-20 messages and they would jump from the
view.

I have been trying to track down the exchange 2003 server dialog for new
message notification back to the client as one possible problem.

...Jim Kent

  _____  

From: spambayes-bounces at python.org on behalf of Harold Vandeventer
Sent: Thu 12/9/2004 5:30 PM
To: robert at imagine.co.uk; SpamBayes at python.org
Subject: RE: [Spambayes] Refresh Issue on Exchange 2003, SB1.0.1

The "refreshing on Exchange folders" phrase sounds like the display 
refresh problem that has been posted numerous times.  Upon manually 
marking a message as "Delete as SPAM" or "Recover from SPAM" the folder 
containing the message does not refresh automatically. 

If you simply double click the message after the "Delete/Recover" 
operation, Outlook indicates the message does not exist.  It exists, but

it's in a different folder. 

If you click another folder, then click back on the original folder, 
thus refreshing the display, you will then see that the message has been

removed from the display on that original folder. 

____________________________________ 

Harold Vandeventer 

Network Administrator 
DPRA Incorporated 
200 Research Dr 
Manhattan, KS 66503 

Voice: (785) 539-3565 ext 1026 
FAX: (785) 537-0272 

-----Original Message----- 
From: spambayes-bounces at python.org [mailto:spambayes-bounces at python.org
<mailto:spambayes-bounces at python.org> ] 
On Behalf Of Robert Neuschul 
Sent: Thursday, December 09, 2004 2:48 PM 
To: SpamBayes at python.org 
Subject: Re: [Spambayes] Refresh Issue on Exchange 2003, SB1.0.1 

James 

> I have an Exchange 2003 Server (windows server 2003) with a Windows 
2000 
> domain.  Clients are windows xp, sp1 and windows xp sp2. 
>  
> Most clients also have spambayes loaded.  I just upgraded my spambayes

to 
> version 1.0.1 and the problem still persists. 

Can you clarify: 

1] Are the clients running Outlook 2003? 

2] Are the clients connecting to Exchange as native clients or as POP3 
clients? 

3] Is the W2003/E2003 system /also/ running a Spambayes proxy? 

> We have been seeing problems with Outlook 2000/XP/2003 doing 
refreshing on 
> exchange folders.  It is a widespread problem, more than 10 client 
machines. 

What exactly do you mean by "refreshing on exchange folders"? What are 
the 
symptoms [other than slow response] and what if any error messages are 
you 
seeing in the client and server Event Logs? 

What GPOs exist which might have impact on Outlook clients? 

Robert. 

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