[Spambayes] Help

Colin Samuels CSamuels at global-journey.com
Wed Mar 17 02:49:02 EST 2004


Please unsubscribe me.

Thanks

-----Original Message-----
From: spambayes-request at python.org [mailto:spambayes-request at python.org]

Sent: 17 March 2004 06:39
To: spambayes at python.org
Subject: Spambayes Digest, Vol 67, Issue 44 [Scanned for viruses]


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Today's Topics:

   1. Re: Spambaye and Incredi-Mail (Skip Montanaro)
   2. Re: VERY confusing... (Skip Montanaro)
   3. Re: VERY confusing... (Skip Montanaro)
   4. RE: Outlook 97 (Tony Meyer)
   5. ALERT: A virus was found on an e-mail sent by you
      (SAV Scan Engine)
   6. RE: Oops - my fault (Tony Meyer)
   7. RE: VERY confusing... (Tony Meyer)
   8. RE: Thank you for a great program! (Tony Meyer)
   9. RE: Question (Tony Meyer)
  10. Report a bug (Travis D. Hicks)


----------------------------------------------------------------------

Message: 1
Date: Tue, 16 Mar 2004 14:35:48 -0600
From: Skip Montanaro <skip at pobox.com>
Subject: Re: [Spambayes] Spambaye and Incredi-Mail
To: "Mike Smothers" <mike at smotherswebsite.com>
Cc: spambayes at python.org
Message-ID: <16471.25892.89999.877548 at montanaro.dyndns.org>
Content-Type: text/plain; charset=us-ascii


    Mike> My wife insists on using Incredimail and has abandoned Outlook
in
    Mike> favor of this program.  Will SpamBaye work on Incredimail and
if
    Mike> so, what do I need to download and how do I install it?  

I'm not familiar with Incredimail but if it fetches email using POP3 or
IMAP you should be able to set up sb_server.py (for POP3 connections) or
sb_imapfilter.py (for IMAP connections).  Installation details should be
on the Spambayes website.

Skip



------------------------------

Message: 2
Date: Tue, 16 Mar 2004 14:37:40 -0600
From: Skip Montanaro <skip at pobox.com>
Subject: Re: [Spambayes] VERY confusing...
To: "Bethanie Gordon" <gersfeld at comcast.net>
Cc: spambayes at python.org
Message-ID: <16471.26004.349056.71339 at montanaro.dyndns.org>
Content-Type: text/plain; charset=us-ascii


    Bethanie> Spam keeps shutting down my OE account as it downloads

    Bethanie> I installed spambayes but it's not working or I don't know
how
    Bethanie> to make it work...

Bethanie,

Can you be more specific about what you've tried?  In particular, which
Spambayes application are you using?  Have you configured Outlook
Express to talk to it?

Skip



------------------------------

Message: 3
Date: Tue, 16 Mar 2004 15:39:00 -0600
From: Skip Montanaro <skip at pobox.com>
Subject: Re: [Spambayes] VERY confusing...
To: "Bethanie Gordon" <gersfeld at comcast.net>
Cc: spambayes at python.org, spambayes-dev at python.org
Message-ID: <16471.29684.615907.94033 at montanaro.dyndns.org>
Content-Type: text/plain; charset=us-ascii


(Please keep spambayes at python.org in the cc list so you get the benefit
of more eyeballs and neurons.  I'm also adding spambayes-dev to the cc
list to generate input on whether we should be doing something to fool
virus
scanners.)

    Bethanie> I have version 4 and to be frank I don't have a clue as to
    Bethanie> what I may have done after installing it...all I know is
that
    Bethanie> Norton halts the mail because of spam(and this only began
5
    Bethanie> days ago) and yes when I turn off Norton email scanning my
    Bethanie> mail comes through fine. I want virus scanning though!

Version 4.  Hmmm...  The latest version of the Spambayes distribution is
1.0a9 which includes version 0.4 of the POP3 Proxy.  I'll assume that's
what you mean.  Interacting with virus scanners can be a pain.  Norton
may be snatching the mail out from under the POP3 Proxy's nose when it's
not expecting it, though I thought Tony had some checks in the code to
handle those situations.

    Bethanie> I can go on site and delete the spams from there and then
go
    Bethanie> back to OE and download the rest of the mail but that's a
    Bethanie> PITA.

Agreed, that's not the way to go.

    Bethanie> All I did was download spambaye and allow it to install
and
    Bethanie> then I attempted to configure it. I use Comcast cable a
Pop3
    Bethanie> server btw.

Can you let us know what your configuration settings are?  In
particular, I wonder what the "cache messages" setting on
http://localhost:8880/config is set to.  Unfortunately, if you don't let
it cache messages you can't train on them.  If you do disable that
setting can you receive mail with Norton enabled?

I'm not a Windows or Norton user (nor do I use the POP3 proxy very
often). Is it possible to tell Norton to be a bit more selective about
the folders it scans?

Another possibility - more for Tony Meyer's eyes - is to consider
obfuscating the cached messages so they don't look like virus candidates
to Norton.  Perhaps perform a simple rot-128 of the contents of the
messages or xor them with a known string before writing them, or write
them gzipped. Anything which you can fairly easily reverse when reading
them but which will defang them enough to fool Norton.

Skip



------------------------------

Message: 4
Date: Wed, 17 Mar 2004 10:58:32 +1300
From: "Tony Meyer" <tameyer at ihug.co.nz>
Subject: RE: [Spambayes] Outlook 97
To: "'Departamento de Sistemas'" <ti at notitarde.com>,
	<spambayes at python.org>
Message-ID:
	
<1ED4ECF91CDED24C8D012BCF2B034F1304677AE5 at its-xchg4.massey.ac.nz>
Content-Type: text/plain;	charset="us-ascii"

> We are users of Outlook 97 we would like to know if si
> posibbe running Spambayes on this software.

You can't use the Outlook plug-in, no, sorry.  Microsoft made major
changes to the way Outlook worked between 97 and 2000 (which is the
earliest version the plug-in supports), and it would be a lot of very
difficult work to get a version of the plug-in working for 97 (it would
pretty much be a whole new plugin).

If you get mail from POP3 or IMAP rather than Exchange, though, you can
use the POP3 proxy (sb_server) or IMAP filter (sb_imapfilter).  You
don't get the nicely integrated plug-in experience, but it's a perfectly
workable solution that many (non-Outlook) users use.  To use, you
download the same installer, but choose to install sb_server rather than
the plug-in (which wouldn't work).

=Tony Meyer

---
Please always include the list (spambayes at python.org) in your replies
(reply-all), and please don't send me personal mail about SpamBayes.
This way, you get everyone's help, and avoid a lack of replies when I'm
busy.




------------------------------

Message: 5
Date: Tue, 16 Mar 2004 17:02:59 -0500
From: SAV Scan Engine <virus_alert at cpcnet-hk.com>
Subject: [Spambayes] ALERT: A virus was found on an e-mail sent by you
To: spambayes at python.org
Message-ID: <E1B3MeJ-0005Lh-DW at mail.python.org>


Dear spambayes at python.org,

Our virus scanner has detected virus(es) in your e-mail attachment(s).

Original Date: Tue, 16 Mar 2004 11:22:27 -0800
Original Sender: spambayes at python.org 
Original To: nmchan at picoworld.com 
Original Subject: read it immediately

Virus info:

1. msg.zip/msg.htm.com: W32.Netsky.B at mm deleted


Thank you,

CPCNet Hong Kong Limited




------------------------------

Message: 6
Date: Wed, 17 Mar 2004 11:06:43 +1300
From: "Tony Meyer" <tameyer at ihug.co.nz>
Subject: RE: [Spambayes] Oops - my fault
To: "'Tomas Valusek'" <tvalusek at vs.inext.cz>, <spambayes at python.org>
Message-ID:
	
<1ED4ECF91CDED24C8D012BCF2B034F1304677AE7 at its-xchg4.massey.ac.nz>
Content-Type: text/plain;	charset="us-ascii"

> I'm almost blind, so i messed quite a small link named
> "submit new" on sf.net's bug tracker. Sorry for bothering you 
> here on maillist.

FWIW, this is a very common misconception, and IMO a flaw in
sourceforge's ui.  It would really make sense to remove the (very
prominent) "you must be logged in" messages if the user is already
logged in.  I believe you can submit feature requests for the
sourceforge system itself, somewhere, if you wanted to bother :)

=Tony Meyer




------------------------------

Message: 7
Date: Wed, 17 Mar 2004 13:32:17 +1300
From: "Tony Meyer" <tameyer at ihug.co.nz>
Subject: RE: [Spambayes] VERY confusing...
To: <skip at pobox.com>, "'Bethanie Gordon'" <gersfeld at comcast.net>
Cc: spambayes at python.org, spambayes-dev at python.org
Message-ID:
	
<1ED4ECF91CDED24C8D012BCF2B034F13026F2B2D at its-xchg4.massey.ac.nz>
Content-Type: text/plain;	charset="us-ascii"

[Bethanie]
> I have version 4 and to be frank I don't have a clue as to what I may 
> have done after installing it...all I know is that Norton halts the 
> mail because of spam(and this only began 5 days ago) and yes when I 
> turn off Norton email scanning my mail comes through fine. I want 
> virus scanning though!

I'm not really clear on the details here, but it sounds like this
problem doesn't involve spambayes at all.  Did you have this problem
before using spambayes?  If you don't use spambayes (change your mail
program back to connecting to the mail server, rather than to
"localhost"), do you still have the problem?

What do you mean by "halts the mail"?  Does Norton stop the mail being
displayed?  Stop it being filtered by spambayes?  Stop the delivery of
that one message?  Stop all mail delivery?

> Interacting with
> virus scanners can be a pain.  Norton may be snatching the 
> mail out from under the POP3 Proxy's nose when it's not 
> expecting it, though I thought Tony had some checks in the 
> code to handle those situations.

We've gone through a few things here.  TimS (IIRC) originally had the
proxy ignore problems where messages disappear from under its nose, and
(for some valid at the time reason) I (IIRC) modified that to continue
on, printing out an error, but not displaying any missing messages in
the review page.

> Another possibility - more for Tony Meyer's eyes - is to
> consider obfuscating the cached messages so they don't look 
> like virus candidates to Norton.  Perhaps perform a simple 
> rot-128 of the contents of the messages or xor them with a 
> known string before writing them, or write them gzipped. 
> Anything which you can fairly easily reverse when reading 
> them but which will defang them enough to fool Norton.

I've wondered about this too (people reporting the "file is missing"
error is relatively common), although being able to read the message
files as plain text, without using spambayes at all, is nice, IMO.  I
hadn't thought about gzip, though - you can set the cache to gzip all
the messages already (something Richie added way way back, maybe?).  I
don't know if that would stop virus checkers identifying the cached
messages or not, though you're probably right that it would.  I don't
have any handy to test on.

The appropriate option is exposed on the "Advanced Configuration" page
of the web interface.  Bethanie could try turning that on, and seeing if
that makes a difference.

=Tony Meyer

---
Please always include the list (spambayes at python.org) in your replies
(reply-all), and please don't send me personal mail about SpamBayes.
This way, you get everyone's help, and avoid a lack of replies when I'm
busy.




------------------------------

Message: 8
Date: Wed, 17 Mar 2004 13:33:42 +1300
From: "Tony Meyer" <tameyer at ihug.co.nz>
Subject: RE: [Spambayes] Thank you for a great program!
To: "'Randy Roberts'" <rroberts at srihomes.com>, <spambayes at python.org>
Message-ID:
	
<1ED4ECF91CDED24C8D012BCF2B034F1304677AEC at its-xchg4.massey.ac.nz>
Content-Type: text/plain;	charset="us-ascii"

> I just wanted to let you know that I have installed
> SpamBayes on 8 systems here that are running superbly.
> Every user has reported great satisfaction with the
> program's effectiveness. 

Thanks for the kind words; we greatly appreciate it.  If you do make a
donation (and it is completely voluntary), that is much appreciated,
too.

=Tony Meyer




------------------------------

Message: 9
Date: Wed, 17 Mar 2004 13:39:20 +1300
From: "Tony Meyer" <tameyer at ihug.co.nz>
Subject: RE: [Spambayes] Question
To: "'Scott Miller'" <scott at hbrealestateservices.com>,
	<spambayes at python.org>
Message-ID:
	
<1ED4ECF91CDED24C8D012BCF2B034F13026F2B2E at its-xchg4.massey.ac.nz>
Content-Type: text/plain;	charset="us-ascii"

> But just the other day the
> folder I had all the Spam product going directly into 
> disappeared. It keeps asking me for a new folder so I created 
> a new one and reset so it goes in there but it doesn't work. 

What do you mean by "reset", and what do you mean by "doesn't work"?  If
you just created a new folder with the same name and location as the old
one, that isn't actually making the change.  What you need to do is go
into the Manager dialog (via the drop-down menu on the toolbar), go to
the Filtering tab, click the Browse button next to the Spam folder
entry, and reselect the folder there.  This should fix the problem.

> Could you have someone call me from customer service that
> would be great. I have spent about an hour trying different 
> things to work.

I'm afraid that we don't have customer service, other than this mailing
list, the wiki, and the webpages.  Given that it's a free program
created by volunteers, it wouldn't really make sense to do so.  If you
ask for help here, you're fairly likely to get an answer within a
reasonable (but quite
variable) time.

If you think you really need to have 'proper' customer service
available, then you're probably better off using a commercial filter.
There is at least one (InBoxer) that's based on the SpamBayes code
(there's a link on our website on the 'related' page).  The downside is
that you'll be paying money for this, of course.

=Tony Meyer

---
Please always include the list (spambayes at python.org) in your replies
(reply-all), and please don't send me personal mail about SpamBayes.
This way, you get everyone's help, and avoid a lack of replies when I'm
busy.




------------------------------

Message: 10
Date: Wed, 17 Mar 2004 01:38:44 -0500
From: "Travis D. Hicks" <tdhicks at mindspring.com>
Subject: [Spambayes] Report a bug
To: <spambayes at python.org>
Message-ID: <E1B3UhU-0002k6-00 at granger.mail.mindspring.net>
Content-Type: text/plain; charset="us-ascii"

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