[Spambayes] Spam BayesTool Bar looses function

Tony Meyer tameyer at ihug.co.nz
Sun Dec 11 09:41:14 CET 2005


>>> After trying prescribed fixes,delete tool bar and restart, also  
>>> delete
>>> outlook file, outcmd.dat, for toolbar and restart, and reinstalling
>>> spam
>>> bayes my problem still exists..
>>
>> Is SpamBayes running at all?  i.e. is it just the toolbar that
>> doesn't work, or is there no filtering, either?
>>
>>> How do I retrieve log files??
>>
>> They are in your temp directory, probably \Documents and Settings\
>> {username}\Local Settings\Temp
>
> Filtering to both junk and suspect folders still  
> working..ToolbarDelete or
> recover from spam will work for just 1 transaction then I either  
> have had to
> delete spam bayes toolbar but again it reverts to non working.....

Can you try this again (to generate the log entries) and then get  
hold of the most recent log file and send it to us?  If the SpamBayes  
button on the toolbar is working, then the easier way to get hold of  
the log is to do SpamBayes->SpamBayes Manager->Advanced->Diagnostics- 
 >View Log.

=Tony.Meyer

-- 
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