[Spambayes] Folder counter doesn't update.

[Doug Griesbaum]

It appears to be the Firewall in SP2.  I added Outlook as an exception, and
now everything is refreshing as normal. 


-Doug

-----Original Message-----
From: Tony Meyer [mailto:tameyer at ihug.co.nz] 
Sent: Tuesday, May 10, 2005 10:06 PM
To: 'Doug Griesbaum'; spambayes at python.org
Subject: RE: [Spambayes] Folder counter doesn't update.

> I am using SpamBayes 1.0.4 and Windows XP SP2, with Outlook 2003.
> 
> When spambayes moves a message to Junk Suspects or Junk Mail it 
> doesn't refresh the screen.  The message still appears in the inbox.
> When I try to click on the message to open it it says the message 
> doesn't exist any more.  I have to go to a different box and come back 
> for the message to disappear from the inbox and the counters to be 
> updated.

This is covered by FAQ 5.7:

<http://spambayes.org/faq.html#messages-don-t-move-after-clicking-until-i-ch
ange-folder>

Basically, many people see this, with various versions of
Windows/Outlook/Exchange (typically newer versions of each).  We don't know
why this occurs, or why it started occuring (it didn't originally), although
I suspect that appearance is related to a change in a version of
Outlook/Exchange.

Basically, we move messages through MAPI as Microsoft documents.  Outlook
should then refresh the display (it knows that the message has moved, which
is why you can't open it), but doesn't.  No-one has been able to figure out
how to force a refresh.

=Tony.Meyer

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